Principal UX Designer

Oracle Cloud Infrastructure (OCI) is the next-generation cloud platform that delivers the most powerful compute and networking performance, with a comprehensive portfolio of services, and the most flexible and cost-effective pricing options for customers. OCI is built from the ground up to meet the needs of mission-critical applications, enterprise-grade security, and unparalleled availability and scalability. OCI is already trusted by thousands of customers across industries and regions to run their most demanding workloads in the cloud, and Oracle is aggressively investing in OCI to provide the broadest, most comprehensive and the most reliable cloud in the industry.

The OCI Reliability team is a group of passionate and talented engineers who are dedicated to ensuring the highest level of availability and reliability for OCI services and customers. We are building new technologies that automate the detection, diagnosis, and recovery of operational events for OCI global distributed cloud services. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives.

We need thoughtful, talented, multi-faceted user experience and UI designers who love empowering technology users with high quality interaction and visual design to bring their creative ideas and their hard work to join our team.

This position is in PST Time Zone, for working closely with development teams both in the US and in Australia; it can be hybrid or remote.

Career Level - IC4

We are seeking an experienced talented and passionate Principal UX Designer who's excited by the challenge of crafting simple user experiences for complex, data-intensive operational workflows. We are building a unique combination of automation and interactive visualisation tooling to deliver revolutionary applications that help our customers quickly triage, diagnose and resolve complex incidents involving Cloud services failures and mitigate customer impact under time pressure. Getting UX and UI right plays a critical role in our products. In this role, you’ll have the unique opportunity to work with the Product Management, stakeholders, and the development team to define the future of services used daily by all OCI teams.

Responsibilities

•    Develop and apply domain expertise to reconcile design best practices with business needs.
•    Collaborate with product managers, developers, leadership and subject matter experts to understand user needs, problems, and goals across diverse use cases.
•    Contribute to product roadmaps by identifying areas of need and engaging with stakeholders to scope work.
•    Design and envision concepts and experiences that meet our customers' needs.
•    Develop design strategies and iterate on designs based on feedback, research, and data.
•    Contribute to design specifications and help evolve Oracle’s internal and external-facing design systems.
•    Partner with engineering teams from design to handoff, ensuring designs are implemented according to specifications
•    Present solutions, approaches, and choices made during the design process.
•    Advocate for a user-centered culture by involving the team in feedback from customers, sharing insights, and creating empathy.
•    Develop user profiles, with emphasis on human error control, display issues, visual interaction, and objective analyses.
•    Contribute to improving our design standards and processes to further enhance our design practices.
•    Ensure the delivery of a consistent user experience across the product.
•    Collaborate with Product Management to research user behavior through interviews, usability tests, and other research methodologies.
•    Use Figma to create and communicate concepts, wireframes, and detailed design solutions.
•    Deliver quick prototypes to demonstrate and visualize concepts.
•    Provide professional guidance and constructive feedback to leadership, team members, and other stakeholders.
•    Lead, mentor and coach junior members in the team.
•    Raise the bar for quality, attention to details and best practices.
 

Qualifications

•    An outstanding portfolio of thoughtfully designed products demonstrating concept to final product.
•    7+ years of UX and UI design experience
•    Full-stack UX design capabilities in products with high-complexity visual components.
•    Experience designing enterprise products, preferably in operations, system monitoring, automation, incident management tools, or other related industries (experience shipping Cloud applications is a plus)
•    Experience designing rich data visualizations, complex professional tools, flexible enterprise platforms, AI utilities, or related design solutions
•    In-depth understanding of the entire product development lifecy