Head of Sales EdTech US Remote

Our Organization

Meet Learnlight - we're an EdTech that helps companies upskill their talent to thrive in today’s multilingual, multicultural workplace. We combine award-winning technology with the world’s best Trainers to deliver language, intercultural, and communication skills training globally. We deliver blended virtual, blended face-to-face, and digital solutions to 100,000+ learners in 1500+ clients across 150+ countries.

Learnlight has 15+ years’ experience helping global organizations virtualize and digitally transform their language, intercultural and communication skills training. We use our innovative technology, proven methodology, and experienced team to guide and support clients through a meticulously phased transition to blended virtual and digital solutions. We specialize in the digital transformation of learning programs and the empowerment of talent to excel in an increasingly complex global environment. 

Your Opportunity

The Head of Sales is responsible for expanding our B2B client portfolio and collaborating with sales teams to administer multiple product lines to achieve regional growth. In this role, you will be expected to provide new and innovative ideas for sales and marketing campaigns, growth-focused strategic planning, and clear communication with stakeholders and leadership teams. Key to the success of this new role will be entrepreneurial skills, and achievements developing business across the region.

The Head of Sales US is a remote role, meaning that you can work from home based in the US. Whilst we are open to your US location, the ability to work Eastern Time is preferable to collaborate with our global teams. The pay level will be determined by your job-related knowledge, skills and career experience. In addition to the base salary, we also offer an uncapped sales commission and benefits package. Our team can share more details with you during the interview process. The annual salary range for this role is $80,000 - $120,000 negotiable depending on experience.

• Work from home remotely
• Full-time working hours with flexibility across global time zones
• Reporting to Chief Revenue Officer, Head of Growth

Your Responsibilities

Team Management and Reporting

• Provide clear vision and support to Sales team of the region
• Support team in managing and developing the assigned client portfolio
• Support team in managing and developing new client portfolio

• Ensure team consecution of Quarterly targets and KPIs to help achieve our goals
• Review and approve team's commissions
• Proactively participate in internal marketing and learner communications with the clients
• Ensure all data is correctly entered and followed up in CRM
• Achieve Sales targets for the region

Account Supervision

• Ensure all business opportunities are maximized in the region
• Identify, develop and close upselling and cross-selling opportunities
• Ensure the delivery of high-quality services at all times

• Understand customer needs and proactively develop plans to address them
• Support sales teams in the design of programs and proposals according to the client’s budget and maintain operational efficiency and profitability
• Proactively address internal and external issues that affect region success
• Work with relevant internal teams to resolve customer complaints/requests quickly and effectively
• Ensure teams follow guidelines on pricing, GM, Billing Terms and Terms and conditions when closing deals

Learnlight Sales Team

• Become a recognized thought leader within the global sales team
• Successfully help local accounts grow to global accounts
• Work and collaborate successfully with other stakeholders globally

• Build your regional brand

Our Successful Candidate

Competencies

• Network with others, build strong client and employee relationships, and establish trust
• Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things
• Demonstrate concern for satisfying one's external and/or internal customers
• Analyze the organization's competitive position by considering market and industry trends, existing and potential customers (internal and external), and strengths and weaknesses as compared to competitors
• Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies

• Delegate responsibility and to work with others and coach them to develop their capabilities
• Demonstrate interest, skill, and success in