Sr. Legal Account Manager, Claims Vendor Management (Hybrid or Remote)

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Sr. Legal Account Manager is responsible for external law firm and litigation vendor engagement, rate management, panel management and stewardship. The Sr. Legal Account Manager will develop and maintain relationships with law firms and business partners through participation in contracting, onboarding, and stewardship meetings. The ideal candidate must demonstrate effective communication & presentation skills and the ability to analyze metrics and identify trends to support productive legal vendor partnerships.

Job Responsibilities

• Lead stewardship meetings with vendors and Markel stakeholders, addressing performance, expectations, and opportunities
• Manage the onboarding, contracting, and renewal process for legal vendors
• Using data analytics identify trends and opportunities to drive law firm utilization, strategy and expense mitigation   
• Develop and maintain relationships with external law firms and business partners to achieve optimal litigation outcomes.  
• Owns legal vendor rate negotiations and panel rates review process
• Participate in the preparation of legal vendor performance updates for key partners, senior leaders, and associates. 
• Maintain legal vendor database. 
• Assist with review of attorney/firm billing history and spend
• Collaborate with claims leaders to support legal vendor needs

Education

• Bachelor’s degree, paralegal certification, or equivalent work experience

Certification

• Claims designations and/or certifications, paralegal certificate(s), a plus 

Work Experience

• 5 - 7 years of claims account management, general commercial account management experience, and/or senior level claims, insurance, or paralegal law firm experience
• Claims litigation experience
• Strong presentation skills, with the ability to effectively communicate complex information to both vendors and senior level stakeholders
• Proven ability to work independently with a high degree of accuracy and diligence

Skill Set

• Effective interpersonal, analytical, and problem-solving skill set that includes a collaborative approach
• Familiarity with Adobe document review and redactions

• Experience managing vendor onboarding, stewardship, and performance management
• Proven ability to resolve issues with multiple stakeholders and maintain continuity of effective relationship management
• Thinks innovatively about customer service and providing efficient solutions

#LI-Hybrid

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Sr. Account Manager, Claims Vendor Management is $72,100 - $101,530 with 25% bonus potential.

Who we are: 

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. 

 

We’re all about people | We win together | We strive for better 

 

We enjoy the everyday | We think further 

 

What’s in it for you: 

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.  

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all