Director, Strategy Advancement - Provider Process & Network & Network Operations (PPNO)
HumanaAbout the role
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Humana is a dynamic and innovating organization that is transforming Healthcare. We are on a hunt for an exceptional leader that will drive strategy and optimization for Provider Process and Network Operations (PPNO). As the Director of Strategy Advancement, this leader won’t just be leading a team, but also building the strategy and refining the way we work across the organization. We are looking for a leader who can help us build the future state of how we support providers and make it easier for associates to do their job. This is an opportunity to truly help us transform the way we solve problems and to help us build the future of the provider experience across the PPNO lifecycle.The Director, Strategy Advancement will be responsible for three major buckets: strategy – liaison between (PPNO) & Markets, project management, and optimization. The Director will serve as strategist, Consultant, and Implementer for the senior leadership team, as well as drive efforts in support of organization and teaming effectiveness across PPNO touchpoints. This role will take point on all strategy and interventions that connect to markets (Medicare and Medicaid). This involves developing executive level decks and the ability to deliver/present to the top levels of leadership for the Insurance Segment.
This role will also ensure streamlined activities across the Enterprise and within the PPNO organization based on PPNO priorities. You will be a liaison and represent PPNO vision and outcomes to Medicare/Medicaid. This role will lead the project management team that supports enterprise-wide initiatives as well as inside PPNO. You will contribute to the effective business cadence and continuous optimization of routines, in pursuit of leanness, agility and impact.
This role will be responsible for being the face and speaking to PPNO high visibility projects and topics with Market Leaders. This role will be responsible for deck creation and delivery of content on calls for the PPNO organization and aligned partner calls.
In this role you will:
Develop PPNO strategies in support of large initiatives (technical and non-technical) to ensure upstream and downstream alignment with Markets
Represent the entire PPNO leadership team on larger implementations with partner groups that impact upstream and downstream with markets.
Strategy on prioritization of projects for the PPNO organization
Make decisions on impact and interaction model and how they influence upstream and downstream with the markets
Advancement for Medicare Markets – ensuring market and PPNO vision/strategy are aligned with end goals that support end to end process
Provides strategic direction and leadership to multiple teams across the program to ensure solutions meet the needs of multiple businesses and associated customers and aligns with company’s goal
Act as a strong advocate of our new ways of working helping the organization adapt from a change management perspective
Play a critical role in influencing senior leadership on the future-state
Make decisions and set agenda for delivering on outcomes, and articulate barriers and challenges and create strategic scenarios for analysis and discussion.
Contribute to the effective business cadence and continuous optimization of routines, in pursuit of leanness, agility and impact.
Provide meeting preparation, follow up and support to Senior Leaders for Market Meetings, Town Halls, and internal/external customer meetings and any other significant events.
Use your skills to make an impact
Role Essentials
Bachelor's Degree
8 to 10 years or more of corporate, business, and/or organizational influence & change management experience
5 or more years of leadership experience with multi-disciplinary teams of high performing subject matter expert talent
5 or more years’ experience leading large-scale change efforts across multiple functions or business units.
5 or more years leading Complex program and project management initiatives with ability to synthesize inputs across multiple disciplines and ensure a quality output
Demonstrated ability to articulate ideas effectively in both written and oral forms
Ability to influence and drive change across large, matrix organization
Experience connecting across the segment and enterprise to leverage and maximize Humana’s strengths and capabilities to improve the experience
Strong strategic thinking and problem-solving skills, with the ability to balance s
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