Sr Product Manager

Senior Product Manger

Elsevier employs 9,200 people worldwide, including over 2,500 technologists. We have supported the work of our research and health partners for more than 140 years. Growing from our roots in publishing, we offer knowledge and valuable analytics that help our users make breakthroughs and drive societal progress. Digital solutions such as ScienceDirect,  Scopus, SciVal, ClinicalKey and Sherpath support strategic research management, R&D performance, clinical decision support, medical education, and nursing education. Researchers and healthcare professionals rely on over 2,800 journals, including The Lancet and Cell; 46,000+ eBook titles; and iconic reference works, such as Gray's Anatomy.

This Sr Product Manager role supports Digital Commons: Over 650 institutions worldwide choose Digital Commons to showcase their scholarship, store their archives, and expand their reach. Our global community includes Colleges & Universities, Medical Centers, State Archives, Law Schools, and Associations.

The Senior Product Manager will own a product or multiple product features within a complex product, as well as lead product domain strategy and program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. You will work closely with the delivery team in prioritizing new features and responding to customer issues/feedback. This individual will actively mentor and informally lead cross-functional team members and interview and recruit new PM candidates.

Responsibilities;

• Gathering, evaluating and has a solid understanding of customer use cases.  Maintaining close contact with customers to gain a sense for where the market is heading given multiple considerations.
• Leveraging metrics to track progress on customer needs and ensures that product efforts move those metrics.  Is proficient at pulling and accessing data from multiple sources, and managing through data ambiguity.
• Developing clear go to market launch plans through coordinated development with external customer facing teams such as marketing and sales.  Drafts PR, marketing and sales collateral.
• Developing or supporting pricing strategy, if applicable.  Drives process and external communication for products that will be sunsetted, including plan for migrating customers.  Develops product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders.
• Writing clear requirements for complex features or products and is responsive to requests for clarifications.  Manages product without direct supervision, involving manager or other senior leaders only when appropriate.
• Collaborating knowledgably with tech and data counterparts about development approaches in consideration.