Senior Manager, Client Services

<h3>Short title</h3> <span> Win and grow client relationships</span> <h3>Introduction</h3> <p>You're passionate about building meaningful client relationships and making a real impact through strategy and creativity? You love turning ideas into results – and you thrive when leading a team toward a shared vision? If you're looking to take the next step in your career with a dynamic international agency that values bold thinking and collaboration – then Pulse might be your next home.</p><p>At Pulse Advertising, we connect brands with culture through social media strategy, influencer marketing, paid social and content – and we’re growing fast across Europe. That’s why we’re looking for a <strong>Senior Manager Client Services</strong> to join us and lead our client portfolio for the <strong>German market</strong>.</p> <h3>Your tasks</h3> <ul><li>You act as the main strategic partner for your clients and guide them through their social and digital growth</li><li>You ensure your team builds strong, trusted relationships that drive long-term success for both the client and our agency</li><li>You own the full scope of our existing German client portfolio – from overseeing campaigns to managing contracts and KPIs</li><li>You identify growth opportunities within the German market and translate insights into action and innovation</li><li>You lead and mentor your team to excel and grow and you work closely with cross-functional teams to deliver best-in-class results</li></ul> <h3>Your skills</h3> <ul><li>Driven. Passionate. Diverse. Equal. These are values you cherish</li><li>You have 5+ years of experience in account management, client strategy or a similar role within an agency or digital environment</li><li>You have already managed and grown a team and know how to develop people while driving performance</li><li>You have a true passion for client relationships and love helping clients unlock their potential</li><li>You bring creativity and strategic thinking to the table and you’re always looking for new ways to deliver value</li><li>You’re fluent in German and English and can communicate with clarity, empathy and confidence across all levels</li></ul>