Senior Technical Systems Analyst

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.

With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

The Senior Technical Systems Analyst is a hands-on technical leader responsible for designing, building, and scaling enterprise-grade automation and low-code solutions using the Microsoft Power Platform—with a strong emphasis on Power Automate, Power Apps (Canvas & Model-driven), and Dataverse.

This role is ideal for a candidate who has led and delivered real-world Power Platform solutions end-to-end, including workflow automation, custom business applications, system integrations, and data modeling. You will work closely with business stakeholders, IT, and leadership to modernize internal processes, eliminate manual work, and enable data-driven operations.

Your work will directly support the organization’s digital transformation strategy by replacing legacy workflows with secure, scalable, and maintainable Power Platform solutions.

This position is based in our San Francisco (Geary Blvd) office, with flexibility for hybrid or remote work as appropriate.

Key Responsibilities:

Power Platform Solution Design & Delivery (Primary Focus)

• Design, build, and deploy production-grade solutions using Microsoft Power Automate, Power Apps, and Dataverse

• Lead end-to-end solution delivery, including:

  • Requirements gathering

  • Data modeling in Dataverse

  • App design (Canvas and/or Model-driven)

  • Workflow orchestration with Power Automate

  • Integrations with Microsoft 365, Azure, and third-party systems

• Develop reusable components, flows, and app patterns that support scalability and governance

• Implement error handling, logging, performance optimization, and monitoring for Power Automate flows

• Ensure solutions follow Power Platform best practices, security roles, environment strategy, and ALM standards

Process Analysis & Automation Strategy

• Analyze complex business processes to identify high-impact automation and app opportunities

• Translate business needs into clear functional and technical designs aligned with Power Platform capabilities

• Partner with stakeholders to prioritize use cases based on ROI, complexity, and operational impact

• Produce solution documentation, architecture diagrams, and workflow maps

Integration & Data Architecture

• Design integrations between Power Platform and:

  • Microsoft 365 (SharePoint, Teams, Outlook)

  • Azure services (Logic Apps, Azure Functions, APIs)

  • Enterprise systems (CRM Hubspot, ERP, case management, document management)

• Architect Dataverse tables, relationships, business rules, and security models

• Collaborate with IT and data teams to ensure solutions align with enterprise data and integration standards

Technical Leadership & Governance

• Serve as a Power Platform subject matter expert (SME) for the organization

• Provide technical guidance, code reviews, and mentoring to analysts and developers

Collaboration & Communication

• Communicate complex technical concepts clearly to non-technical stakeholders

• Present solution designs, tradeoffs, and progress updates to leadership

• Act as a trusted technical advisor during planning, execution, and optimization phases

Required Core Technical Skills

• Microsoft Power Automate

  • Advanced flow design (triggers, actions, conditions, loops, expressions)

  • Error handling, retries, approvals, and complex branching logic

• Microsoft Power Apps

  • Canvas Apps (required)

  • Model-driven Apps (strongly preferred)

• Dataverse

  • Data modeling, relationships, security roles, and business rules

• Power Platform integrations with SharePoint, Teams, Outlook, and APIs

• Power Platform ALM concepts (solutions, env