Manager, Office of Health Literacy

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Purpose :

This position leads strategic development of behavioral science initiatives with cross functional stakeholders in support of health literacy activities for AbbVie Patient Safety to promote clinical trial safety excellence and safe medication use. This includes developing original research protocols to evaluate patient safety data from medication errors, product complaints, and non-serious adverse events with use of AbbVie products in clinical development and post-market to devise strategies to systemically reduce the incidence of medication errors and improve adherence. This position will act as a health literacy expert for the Product Safety Teams, Medical Device Safety, Area PV Product Leads and other functions on the application of health literacy and human factors. This position will be included in strategic decision making on AbbVie products’ plans to demonstrate real world safety and usability, including presenting to senior management.

Responsibilities :

• Lead cross-functional teams in the development of novel health literacy programs in collaboration with PSTs, Clinical Sciences, CDO and other AbbVie functions.
• Develop strategy for human-centered design (health literacy activities) and safety assessments to product teams and leadership to inform on necessary medication error reduction.
• Evaluate multiple patient level data from multiple sources (clinical trials, post-marketing, product complaints, usability studies) to identify potential gaps that can impact patient safety and develop appropriate mitigations.
• Utilizes expert judgment to determine the impact of the safety issue on the product’s benefit-risk profile, including par