Project Manager, Pinecone

At MarketOnce, we empower businesses with the insights and strategies they need to excel in today's dynamic market. With a strong foundation in market research, we offer innovative solutions in research, software, consulting, advertising, and marketing to corporate, private equity firms, and other organizations seeking to achieve their goals. 

Our team is distinguished by their client-centric approach—treating each client's business with the dedication and care as if it were their own. This commitment enables us to deliver personalized service and achieve the highest standards of success and innovation in everything we do. Together, our family of companies, including MarketOnce, ROI Rocket, and eAccountable, work towards delivering unparalleled solutions. Headquartered in Denver, Colorado, our global team collaborates from locations across the US and Europe. 

We value curiosity, creativity, collaboration, and expertise, continuously striving to push boundaries and exceed our clients' expectations. Join us to be part of a culture that drives meaningful results. 

About the Opportunity: 

We're looking for a Project Manager to join our team. This is a high-impact role with opportunities for growth, ideal for someone who thrives on problem-solving, client engagement, and delivering high-quality work. 

As a Project Manager, you’ll oversee the full lifecycle of market research projects for one of our internal communities - Pinecone Research. This role involves the development of technical skills to successfully manage projects and effectively communicate with clients. By facilitating effective communication and maintaining project efficiency, the Project Manager enhances our ability to handle multiple projects simultaneously, contributing to the organization's success and fostering strong client relationships.

What You'll Do:

Project Management: Manage the overall flow and execution of projects, ensuring timelines are met and client expectations are exceeded. This includes:

• Owning individual projects from handoff at time of win to invoicing
• Assess feasibility for incoming bids on potential client work and make recommendations as needed 
• Managing fielding for internal samples
• Managing multiple projects at a given time

Client Communication: Keep clients informed and engaged throughout the project lifecycle including:

• Daily touch points with clients to ensure all projects stay on track
• Answering standard client questions
• Proactive and consultative communication with clients

Technical Proficiency: Ensure the execution and quality of project deliverable through various activities such as:

• Working knowledge of all pertinent systems and tools
• Ability to troubleshoot in all project phases (project setup, fielding, post-field)
• Ability to multi-task and prioritize workflow
• Self-serve using available reporting tools/dashboards on sampling needs during project lifecycle
• Reconciling projects and invoicing

Risk & Issue Management: Identify potential risks and create mitigation plans

• Monitor and address issues proactively to keep projects on track
• Ensure project deliverables meet quality standards and organizational requirements
• Document any best practice findings for innovative solutions and develop those into training decks, one-pagers, checklists, etc    

What We’re Looking For:

• Bachelor’s degree and 1-3 years of relevant experience in project management, preferably in market research or a related industry
• Strong organizational and time management skills with the ability to plan, prioritize, manage and effectively deliver on multiple projects simultaneously with minimal supervision in a fast-paced environment 
• Excellent written and verbal skills along with technology proficiency to support effective interaction with other team members, all levels of management, executives, outside vendors and clients 
• Initiative to explore and recommend more innovative and efficient ways to exec