Sr. Facility Manager

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Senior Facility Manager –

JLL is currently seeking an exceptional Senior Facility Manager for our esteemed Emerus client. This position demands a robust background in hospital facilities management and the ability to excel in a dynamic, high-energy environment. The ideal candidate must possess proven employee management and organizational skills. Extensive experience in Utilities Management, Life Safety, Maintenance, Plant Operations, DNV survey standards/compliance, and finance is essential. Strong leadership and financial acumen are imperative for success in this role.

Upon joining our team, you will be immersed in a fast-paced environment that offers abundant learning opportunities and resources to foster a long-lasting and rewarding career. Our client, Emerus, represents the nation's largest network of micro-hospitals, collaborating with renowned healthcare organizations such as Dignity Health, Baylor Scott & White, and Wellspan, among others. With 41 strategically located hospital sites across the United States, Emerus has established a significant presence in the healthcare industry, demonstrating its commitment to growth and innovation.

Responsibilities

• Ensure a safe work environment for staff by ensuring adherence to all safety/infection control policies and procedures/practices to include but not limited to the wearing of appropriate protective clothing and gear and the proper handling of contaminated equipment and tools.
• Customer service with other department managers to ensure customer satisfaction.
• Manages hospital facility maintenance and plant operations teams which includes plumbers, electricians, HVAC technicians, carpenters, general maintenance technicians and groundskeepers.
• Support and facilitate changes as needed to meet hospital and industry need, regulatory requirements, etc.
• Manage regulatory compliance with DNV and other agencies.
• Actively participate in quality assurance activities and programs.
• Accountable for financial performance related to Operational Facilities spend while ensuring adherence to established operating budgets, variance reporting, PO creation/completion, etc.
• Ensure personnel in Maintenance department are competent and productive. Support and provide opportunities for development.
• Ensure staff shift coverage meets the needs of the hospital and patient care.
• Manages staff performance in compliance with HR policies and best practices. Ensure work is scheduled based on facility need and patient safety.
• Accountable for ensuring that all building systems and equipment are maintained in accordance with DNV Environment of Care (EOC) Utilities Management and Life Safety standards, as well as all other applicable state/federal/local regulatory requirements.
• Ensures staff training in approved practices and procedures related to proper facility maintenance techniques.
• Point of contact for issue escalation related to hospital facility concerns and/or grievances by patients, physicians, and staff.
• Creates and completes annual individual performance management program in conjunction with Human Resources for all direct reports.   
• Manages and encourages participation in the client and JLL employee recognition awards programs. 
• Partners with JLL Sourcing to ensure all vendor contracts are properly implemented and executed consistent with the identified scope of work and requirements of the MSA.
• Partner with Performance Manager to assess, evaluate and manage data related to operations, including KPI compliance. Tracks, trends, and recommends action plans with regard to below-standard performance for Maintenance.
• Comply with all JLL and client policies and procedures, including but not limited to ethics and business practice.
• Ensure department participation as needed and required in hospital sponsored committee meetings (Infection Control/Safety/Quality/Disaster-Emergency Preparedness).
• Determine degree of compliance with applicable standards, as directed by JLL management/client Risk Management, specifically in the areas of DNV Environment of Care, CMS, NFPA 101 Life Safety Code-SOC/PFI/ILSM, etc.
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