Hospital In Patient Specialist

Optimal Care is where your dedication meets a rewarding career. 

As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. 

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. 

Exceptional Benefits:

• Minimum of 3 Weeks Paid Time Off (PTO) 
• Company Vehicle Program 
• Flexible Work Schedule 
• Mentorship Culture
• Medical, Dental, and Vision Insurance 
• 401(k) Retirement Plan 
• Mileage Reimbursement 
• Cutting Edge Technology

 

Key Responsibilities 

The Hospital In-Patient Specialist is responsible for obtaining and communicating a daily disposition for all patients in an acute or post-acute rehabilitation setting. Responsibilities are completed with limited supervision and may involve medical and social service activities and correspondence. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence, and a desire to work within a practice that centers around and with a geriatric population. 

 In this role you will be responsible for: 

• Serves as a resource person regarding available health and social services and resources to the patients, caregivers, office staff, and providers. 

• Follows all hospital in-patient patients through admission to discharge. 

• Alerts schedulers to Hospital Discharge for follow-up with necessary TCM visits. 

• Maintains patient medical records. Requests, receives, and reviews incoming and outgoing patient information correspondence and determines proper action regarding the patient's acute or post-acute stay. 

• Accepts patient and/or family complaints and works to resolve them in accordance to policy. 

• Responsible for having a disposition for all patients entering acute or post-acute settings for rehabilitation. Updates families and facilities regarding the disposition of the family member/resident. 

• Follows all hospital in-patient patients through admission to discharge. 

Required Qualifications 

• Minimum one (1) year of experience in the medical field, medical office experience, or related position. 

• High School Diploma or GED. 

• Minimal C.E.N.A. certified or M.A. certified or equivalent work experience. 

Desired Qualifications 

• Prefer experience with geriatric population and/or caregivers. 

• Associates Degree preferred 

Location 

• Office Location: 801 Rosehill Road, Jackson, MI 49202

Hours 

• Office Hours: 8:00 am – 5:00 pm, Monday through Friday 

Background Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term C