Director, Bioanalytical Services

Director, Bioanalytical Services-

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.


Director, Bioanalytical Services:

• Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
• As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Travel (approximately 25%) domestic and/or international
Technical & Scientific Application
• Responsible for oversight and maintenance of study timelines and activities. This includes ensuring appropriate resources are available and scheduling of instrumentation is optimized
• Responsible for the operational and commercial delivery of our business targets.
• Responsible for tracking and maintaining metrics governing the activities within the laboratory and reporting these to the bioanalytical management team on a regular basis (these include operational and financial metrics).
• Responsible for tracking and maintaining metrics governing the activities within the laboratory and reporting these to the Commercial Director of the Bioanalytical Group on a regular basis.
• As part of the bioanalytical management team, responsible for the delivery of operational activity and gaining repeat business from sponsors to meet or exceed budget targets.
Maintenance of Laboratory Accreditation and Quality Standards
• Work with the Technical Director of Bioanalytical Services and Associate Director of Immunoassay Services on the laboratory deliverables
•Work with Immunoassay Services at sites to regularly review and assess the appropriateness of our SOPs and amend where required.
• Responsible for keeping abreast of ongoing regulatory updates and work with Associate Director of Immunoassay Services ensuring the lab SOPs and quality standards are updated to maintain compliance with such standards.
Client and Stakeholder Interaction
• Responsible for the ongoing maintenance of good communications between the immunoassay services group and all other parts of ICON.
• Ensuring there is reasonable work occupancy and backlog growth throughout the Group by liaising and coordinating efforts through relevant BD Directors
• Undertake BD activities either alone, with operational staff or with relevant BD Directors to ensure backlog is maintained.
• Responsible for scientific liaison with sponsors on the conduct of their studies and potential opportunities.
• Work as part of the bioanalytical management team to setout strategies for the development of the laboratory and to support the sales and operational teams in achieving their objectives.
• Maintain regular interaction with other members and departments. Provide project management and guidance for multiple analytical teams
• Interface with user communities. Provide customer interaction leadership
• To liaise and co-operate with the sites and the business development aspect of the laboratory.


Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive b