Sr Director of Operations

Position Summary

The Sr Director of Operations, Retail is responsible for leading all manufacturing and operations activities across the Gibraltar Building Products Retail Manufacturing Operations locations. This role provides end-to-end operational leadership for a multi-site, multi-brand manufacturing footprint, ensuring safe, efficient, and scalable operations that deliver high-quality finished products to retail customers on time and at competitive cost.

Reporting to the SVP of Operations, the Sr Director of Operations is a key member of the operations leadership team and plays a central role in driving operational excellence, margin improvement, working capital discipline, and integration of acquired businesses. This leader sets the operational strategy, establishes common standards and systems, and develops high-performing teams capable of supporting both near-term execution and long-term growth.

The position has responsibility across U.S. manufacturing locations and requires significant domestic travel.

 

Key Responsibilities

Enterprise & Strategic Leadership

• Serve as a core member of the Gibraltar Building Products Operations leadership team, contributing to business strategy, operating plans, and long-range objectives.
• Translate business unit strategy into clear operational priorities, performance targets, and execution plans.
• Establish a consistent operating model across plants while respecting product, customer, and regional requirements.

Manufacturing & Operational Excellence

• Provide oversight and leadership for all manufacturing operations, including safety, quality, delivery, cost, and productivity.
• Ensure operations meet or exceed customer requirements, regulatory standards, and Gibraltar quality expectations.
• Drive Lean manufacturing principles, waste reduction, and continuous improvement initiatives across all facilities.
• Establish and monitor operational KPIs tied to safety, service, cost, margin, and asset utilization.

Safety, Quality & Compliance

• Lead a strong safety culture aligned with Gibraltar values, ensuring compliance with all federal, state, and local regulations.
• Ensure consistent quality systems, processes, and controls are implemented across all manufacturing sites.
• Champion proactive risk identification and mitigation across operations.

Cost, Capital & Working Capital Management

• Own the manufacturing operating budget, including labor, overhead, inventory, and capital expenditures.
• Lead capital planning and prioritization in partnership with Finance and Engineering, ensuring disciplined ROI-based investment decisions.
• Drive inventory optimization, plant loading, and workforce planning to support service levels while managing working capital.

Technology, Automation & Systems

• Identify and implement process improvements, automation, and enabling technologies to improve uptime, throughput, and cost performance.
• Partner with IT and Engineering to implement and optimize ERP, manufacturing, and operational systems.

People & Culture Leadership

• Lead and develop Regional Operations Directors and Plant Managers, setting clear expectations and accountability.
• Build a high-engagement, performance-driven culture that is consistent with Gibraltar’s values and leadership principles.
• Ensure robust talent development, succession planning, and performance management across operations.

Integration & Standardization

• Lead manufacturing and operations integration for acquisitions, including system alignment, process standardization, and cultural integration.
• Drive standard work, best-practice sharing, and operational consistency across the Building Products platform where appropriate.

 

Supervisory Responsibilities

• Direct leadership of plant facing operations leaders with indirect influence of site leadership teams.
• Functional oversight of Manufacturing Operations, Engineering, and Materials/Supply Chain Management.

 

Education & Experience

• Bachelor’s degree in Engineering, Business, or a related field (or equivalent combination of education and experience).
• 15+ years of progressive manufacturing operations leadership experience; metals manufacturing strongly preferred.
• Proven experience leading multi-site operations with full P&L, capital, and workforce responsibility.
• Demonstrated success driving Lean transformation, standardization, and margin i