Nurse Preceptor-OSH

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As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Description

Company: Oak Street Health

Title: Nurse Preceptor

Role Description

The purpose of a Nurse (RN) Preceptor is to educate and empower our Center Nurses to deliver high-quality patient care by equipping them with the knowledge and skills they need.

At Oak Street Health, you will serve as a dedicated preceptor for new hires and support skill-building for established Oaky Nurses through the delivery of local training for onboarding, new company-wide or regional implementation support, and remediation for skills and competencies. This role requires high levels of flexibility, energy, attention to detail, mastery of the role, skill in training, and problem-solving skills. You will be expected to build relationships with a wide variety of Oak Street Health team members (Oakies) throughout the region and across the organization, working frequently with Oaky Nurses throughout their lifecycle and collaborating closely with Directors of Clinical Support and center-level leaders to meet identified needs for precepting throughout the region(s) in which you cover. You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients.   

During non-precepting hours, RN Preceptors may provide float RN coverage supporting center-level needs throughout the region, assist in driving quality care improvements in alignment with regional priorities, and perform other duties to support regional performance as needed.

RN Preceptors report to the regional Director of Clinical Support. 

Core Responsibilities

Nurse Onboarding for New Oaky Nurses (0.5 - 0.6 FTE, or more as needed in region)

• Displaying proficiency in this role and executing job responsibilities in a safe and consistent manner

• Create a welcoming and engaging environment to meet the needs of new Oaky Nurses

• Demonstrate excellence in interpersonal skills through adaptable communication techniques and eagerness for collaboration 

• Provide competent nursing education by demonstrating sound clinical knowledge and clinical excellence

• Developing skills and competencies needed to be an effective preceptor by attending required training and skill development sessions.

• Execute local onboarding of all new Oaky Nurses

• Help a new Oaky put into practice what they have learned in onboarding and assess readiness to perform independently in role

• Empower RN IIs, who serve as center-level site mentors 

• Support remediation and performance coaching for Oaky nurses

Nurse Training and Reinforcement for current RNs (0.2 - 0.3 FTE - secondary to Precepting responsibilities for new hires)

• Actively collaborate and monitor the outcomes of training initiatives and implementations

• Identification of opportunities for quality care improvements through chart audits, observation, and feedback

• Execute training experiences to support company-wide and regional initiatives/implementations

• Support remediation and performance coaching for Oaky nurses

Float Coverage (0.1 - 0.2 FTE - tertiary to Precepting and Training responsibilities)

• Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner

• Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations

• Provide clinically competent triage and symptom management to patient