Health Services Assistant

For Internal CSU Employees

Working Title: Health Services Assistant

Classification Title: Health Services Assistant

Department Name: Student Health Services 

Time Base: Full-time

Pay Plan: 10 month

Bargaining Unit:  7 (CSUEU)

Employment Type: Probationary/Permanent 

Salary Range:

• Hiring salary is anticipated at $50,400 - $55,200 annually, commensurate with education and experience
• CSU Salary Range: $40,980 - $74,112 annually.

Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information.

Application Deadline: Open until filled.  A review of applications will begin Tuesday, August 26, 2025 and the review period may end at any time thereafter.

Position Summary:  

Under the general direction of the Clinical Services Director, Student Health Services, the Health Services Assistant oversees and performs administrative work related to the reception and treatment of patients, maintenance of student and employee health information and records, and assists the Clinical Services Director or their designee with various administrative tasks associated with administering the Student Health and Counseling Services. In addition, this position oversees various administrative tasks associated with preparing and supporting the sick bay on the training ships summer sea term. In addition, they will provide back-up support as a medical assistant to the clinic.

About the Cal Poly Maritime Academy:

Cal Poly Maritime Academy is a campus of the California State University and is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students.

Cal Poly Maritime Academy offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering,  Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Poly Maritime Academy also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses.

Major Responsibilities: 

Administrative Responsibilities

Staff Direction & Office Leadership:
Provide lead work direction to medical assistant staff; ensure clinic coverage and daily operational efficiency; develop and implement office procedures and protocols. Coordinate SHS facilities maintenance.  

Scheduling & Communications:
Coordinate and maintain the electronic master schedule for clinical staff; prepare and distribute correspondence, meeting agendas, and minutes; serve as a primary point of contact for students, parents, and external stakeholders.

Budget & Procurement:
Assist with SHS budget tracking and reconciliation; manage multiple accounts; oversee purchasing and monitor invoices in coordination with the campus Purchasing department. Includes managing student account charges. Assists with SHS staff travel coordination.

Insurance & Records Management:
Administer the Student Health Insurance Program; process waivers and claims; review incoming student health records; manage electronic health records (EHR) and serve as Custodian of Records.

Program Coordination:
Organize and facilitate U.S. Coast Guard and pre-summer sea term physical exams; support summer sea term medical readiness, including supply transport, staff logistics, and equipment preparation for the ship's sick bay.

Compliance & Accreditation:
Ensure regulatory compliance for SHS and the training ship sick bay (e.g., licenses, permits, and pharmaceutical do