Business Analyst

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.

 

Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

Customer Analytics

As a Business Analyst you will be responsible for providing analytic expertise to support sales reporting and the administration of incentive compensation plans for Popular Bank. You will gather, organize, validate, and analyze data to provide actionable insights on sales performance and ensure timely & accurate incentive compensation payouts. You will serve as the liaison between the back office and sales teams to field questions, concerns, and requests. This role requires excellent communication skills and proficiency with Excel and data analysis.

In this position, you will:

 

• Sales Reporting
  • Support management, business lines and back-office functions by developing & distributing sales reporting:
    • Weekly/Monthly Production
    • Performance vs Goal
    • Trends
• Relationship Management
  • Assist with the validation of sales performance & relationship management data presented in Salesforce CRM
  • Assist with maintenance of the sales org hierarchy to account for terminations, new hires, promotions, and transfers
  • Review & process requests to reassign customer portfolios
• Incentive Compensation
  • Field questions, concerns, and exception requests for certain aspects of the retail & commercial incentive compensation scorecards
  • Assist with certain aspects of the overall administration of the plans
• Marketing Effectiveness
  • Have a general awareness & understanding of marketing strategies & campaigns
  • Partner with fellow customer & product analysts to quantify how marketing activities impact sales

To be considered, you will need:

 

• At least five years of relevant work experience as an analyst or similar role, preferably financial services
• Excellent communication skills with proven ability to work independently with minimal supervision
• Proficiency with Microsoft Office applications to include Excel

 

Salary Range Information

 Our base salary for this position located in New York generally ranges between $80,000.00 and $95,000.00 annually, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

 

If you have a disability and need assistance with the application process, please contact us at  asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodations. Any other correspondence will not receive a response.

 

As a leading financial institution in the communities we serve, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

 

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Popular is an Equal Opportunity Employer

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