National Account Manager, Anatomic Pathology & Cytology

The National Account Manager, Anatomic Pathology & Cytology serves as the key account manager for Hologic’s anatomic pathology and cytology portfolio, including Genius Digital Diagnostics, across a National Laboratory network. This individual will play a pivotal role in advancing Hologic’s strategic partnerships — driving adoption of new technologies, optimizing operational performance, and ensuring seamless alignment between both organizations.

Reporting to the Director, National Labs, this role will collaborate closely with Hologic’s cross-functional teams in Marketing, Operations, R&D, and Service to support commercial growth, deliver operational excellence, and enhance overall customer experience.

Key Responsibilities

Strategic Account Management

• Serve as the primary liaison and strategic partner for the customer’s anatomic pathology and cytology leadership teams.
• Build and maintain strong relationships with senior stakeholders across national, regional, and site-level operations.
• Partner with the Director, National Labs to define and execute strategic initiatives that align with the customer’s long-term diagnostic goals.
• Represent Hologic’s full cytology and digital diagnostics portfolio, ensuring consistent value delivery and alignment with the customer’s business priorities.

Commercial & Portfolio Growth

• Drive implementation, adoption and utilization of Genius Digital Diagnostics and Hologic’s cytology solutions.
• Identify and execute opportunities for growth within the anatomic pathology and cytology segments.
• Partner with Marketing, Product Management, and Product Development to support new product introductions, market expansion efforts, and commercial initiatives.
• Contribute to business reviews, pipeline planning, and account forecasting to achieve revenue and adoption goals.

Operational & Launch Execution

• Lead cross-functional coordination for the rollout and integration of new products and workflow enhancements within the customer’s anatomic pathology network. 
• Collaborate with Hologic’s Operations and Customer Success teams to ensure operational readiness, training, and smooth implementation.
• Monitor KPIs related to throughput, turnaround time, and diagnostic efficiency; proactively address barriers to success.
• Support process improvements that enhance overall lab efficiency and customer satisfaction. 

Voice of Customer & Partnership Development

• Act as the voice of the customer, capturing feedback and translating it into actionable insights for Hologic’s internal teams.
• Provide structured VOC summaries to guide product development, service strategy, and partnership roadmaps.
• Participate in advisory boards, business reviews, and strategic planning sessions with customer leadership.
• Foster a collaborative partnership culture that emphasizes transparency, innovation, and mutual success.

Qualifications

• Bachelor’s degree in life sciences, business, or healthcare administration.
• 7+ years of experience (inclusive of technical experience) in diagnostics, laboratory operations, or MedTech account management.
• Strong understanding of cytology, anatomic pathology, and digital diagnostics workflows.
• Demonstrated success in managing (or working with) enterprise or national accounts within healthcare or reference laboratory environments.
• Exceptional communication, relationship-building, and influencing skills across multiple levels of leadership.
• Proven ability to lead complex projects and collaborate across functional teams.
• Travel up to 50-60% monthly is required.

Core Competencies

• Strategic Account Management
• Diagnostic Portfolio Expertise (Cytology / Pathology)
• Launch & Implementation Leadership
• Relationship Development & Executive Engagement
• Operational Excellence
• Business Acumen & Data-Driven Decision Making
• Customer Advocacy

The total compensation range for this role is $220,000 to $250,000. This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota.

Agency and Third Party Recruiter Notice:
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for whi