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Contracts Manager
Outreach.ioUnited States, United StatesRemotefull_timeVerifiedPosted 18 Jun 2025
About the role
Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.
Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.
About The Team
The Outreach Legal Team is small, but mighty—delivering high-impact support across the organization. Not only are we instrumental in helping the company achieve its strategic objectives while effectively managing legal risk, but the Legal Team plays a vital role in supporting customer success and vendor relationships, beginning with the contracting process.
The Role
Do you love working with contracts? Are you incredibly detail oriented and love managing a high-volume of customer and vendor agreements? Are you a problem solver who wants to help business teams close deals in a fast-growing company? Outreach’s Legal team is hiring! We're a growing team that supports the entire organization from Sales and Marketing to HR, Finance, Product, Engineering and everything in between! As Legal Analyst/ Contracts Manager you'll play a primary role in the contracting process here at Outreach. We are looking for a self-starter who has a passion for supporting a legal team by keeping workflow moving and being the initial reviewer on many of our legal requests submitted by business owners.
Location: This could be a remote position within the US or hybrid in Seattle or Atlanta.
Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.
About The Team
The Outreach Legal Team is small, but mighty—delivering high-impact support across the organization. Not only are we instrumental in helping the company achieve its strategic objectives while effectively managing legal risk, but the Legal Team plays a vital role in supporting customer success and vendor relationships, beginning with the contracting process.
The Role
Do you love working with contracts? Are you incredibly detail oriented and love managing a high-volume of customer and vendor agreements? Are you a problem solver who wants to help business teams close deals in a fast-growing company? Outreach’s Legal team is hiring! We're a growing team that supports the entire organization from Sales and Marketing to HR, Finance, Product, Engineering and everything in between! As Legal Analyst/ Contracts Manager you'll play a primary role in the contracting process here at Outreach. We are looking for a self-starter who has a passion for supporting a legal team by keeping workflow moving and being the initial reviewer on many of our legal requests submitted by business owners.
Location: This could be a remote position within the US or hybrid in Seattle or Atlanta.
Your Daily Adventures Will Include
- Day to day contract management for vendor and commercial Software as a Service (Saas) Agreements, Order Forms, Nondisclosure Agreements (NDAs), Master Service Agreements (MSAs), Data Processing Addenda (DPAs) and other agreements. This includes confirming final versions of contracts are signed and processed accurately and utilizing the contract lifecycle management software (CLM) to update and maintain contract repositories
- Manage legal queues, triage and assign contracts for further review; coordinate the contract negotiation and execution process with internal and external stakeholders
- Create, review, edit, and mark up a wide range of vendor and commercial agreements in accordance with standard approved playbook terms
- Maintain and organize contract records in the CLM and utilize e-signature software to send out contracts for signature, follow up where necessary and maintain up to date records for all commercial and vendor contracts
- Gather internal feedback from other reviewers in the purchase contracting process and incorporate that feedback in the purchase contract
- Work with business owners to understand their purchase requirements and reflect those requirements in the purchase contract
- Review and implement ways to increase efficiency in contract workflow process
- Enforce organizational contract policies and procedures
- Collaborate and partner effectively with Deal Desk, Finance and Legal to refine templates, playbooks and contracts processes
- Work on other projects as assigned
Our Vision Of You
- 2-5 years of experience managing and negotiating customer and vendor contracts, preferably in an in-house corporate legal setting
- Knowledge and understanding of key contract types relevant in the SaaS sector – online terms of service, MSAs, SOWs, DPAs, NDAs, etc.
- Knowledge of electronic signature processing software
- Knowledge of CLM software
- Excellent research, reasoning and analytical skills
- Excellent time management skills, including the ability to manage a high volume of contracts and deadlines concurrently
- High level of attention to detail with excellent organizational skills and dedication to accuracy
- Can work independently, with the ability to anticipate and address follow-up needs and escalate issues for management review
- Able to work effectively in a team environment and establish working relationships with coworkers to successfully accomplish objectiv
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