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Job Description

Senior Manager, Field Operations and Solutions (Field Sales Reporting & Alignment)

Takeda Pharmaceutical

Lexington, MA

About the role:

Are you looking for a patient-focused company that will inspire you and support your career? If so, be empowered to take charge of your future at Takeda. Join us as a Senior Manager, Field Operations and Solutions (Field Sales Reporting & Alignment) in our Lexington, MA office.

A dynamic and visionary individual is sought to join our organization as a highly engaged member of the Commercial Operations and Business Solutions Organization. As a key team member in the Sales Operations and Solutions team, you will play a crucial role in driving and navigating transformative initiatives while fostering a culture of continuous improvement,, and growth. The ability to effectively collaborate with stakeholders and your COBS teammates, combined with, and an enterprise mindset, will be paramount to success in this role. A desire to achieve organizational objectives is important. Passion for growth, coupled with a desire to support our business, will be instrumental in shaping our future and ensuring its continued success in a rapidly evolving marketplace.

You will be tasked with ensuring that all field operations are executed with high efficiency, quality, and in alignment with the company's standards and strategic objectives. You will serve as a key business partner to one or more franchises within the USBU. You will lead projects for field force sizing, alignments, deployment, targeting, call planning, and field reporting for one or more franchises. In addition, the role will serve as a thought partner, subject matter expert, and connector between the franchise and the Sales Operations & Solutions organization.

How you will contribute:

• Be an expert on field facing data, tools, and reports for one or more franchises.

• Represent Sales Operations & Solutions functions at a high level with assigned franchise and help provide connectivity into the Sales Operations and Solutions organization and services.

• Provide holistic solution-oriented recommendations to address business stakeholder alignment, call planning, and field reporting questions and challenges.

• Partner across Commercial Operations, Franchises and DD&T to implement standardization, process improvements, and opportunities for automation.

• As part of a team, develop and manage field force alignments and resource requirements.

• Work closely with Sales, HR and DD&T teams in planning, communicating, and executing various projects.

• Manages changes to territory alignments in territory alignment software and in CRM software.

• Integrates targeting data through 3rd party vendors to create and evaluate territories based on potential and workload balancing.

• Works with Sales and Marketing to determine reporting requirements. Leads requirements gathering, gains alignment on business rules, and implements accordingly.

• Directs analysis and process changes needed to improve and maintain quality and accuracy of the data.

• Manages the infrastructure for the generation and distribution of weekly, monthly and quarterly reports.

• Proactively identifies opportunities or issues through analysis of the data.

• Fulfills ad hoc reporting requests from stakeholders with an ability to identify what requests should be automated.

• Manages and directs field communications regarding sales reporting and support.

• Investigate and resol