Senior Manager, Hybrid Services & Reliability (SRE)

Job Description

The Role: 

As the Senior Engineering Manager for Hybrid Services & Reliability (HSR) within AV Core Infrastructure (ACI) at GM, you are the architect of our system trust. You will lead a newly seeded team responsible for the measurable availability of the hybrid cloud systems that underlie all autonomous vehicle development and operations. We need a leader who views reliability not as an afterthought, but as an inherent property of the platform, ensuring that all teams have a stable and ready-state engineering environment. You are comfortable operating systems at scale, not just designing them.

What you’ll do 

• Reliability Engineering: Define, measure, and enforce strict SLOs/SLIs for critical hybrid cloud services, including network connectivity and compute readiness.

• Foundational Utilities: Own and manage core on-prem utilities, such as DHCP, PXE, and CDN, to ensure seamless server auto-provisioning across the global fleet.

• Environment Integrity: Manage the entire data flow path, from initial ingestion at the test bench through the secure cloud network into production staging.

• HIL Readiness: Guarantee the 99%+ availability and stability of remote CI-based Hardware-in-the-Loop (HIL) benches required for AV safety validation.

• Organization Growth: Actively lead the recruitment and technical mentorship of Senior and Staff ICs as part of the team's expansion.
   

Your Skills & Abilities (Required Qualifications)  

• Required: Extensive background in Site Reliability Engineering (SRE) and defining SLO/SLI frameworks for hybrid cloud environments.

• Required: Technical proficiency in managing on-prem Linux utilities (DHCP/PXE/NTP) and core development services.

• Required: Opinionated view on automated observability, incident response, and MTTR reduction.

• Required: Proven leadership experience.

Your Skills & Abilities (Required Qualifications)  

• Experience with configuration management tools (e.g., Chef, Ansible) for large-scale, remote hardware fleets.

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.   

• The salary range for this role is $201,600 to $302,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.  

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. 

• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.  

Benefits:  

• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.  

Relocation: This job may be eligible for relocation benefits.  

Hybrid: This role is based hybrid from Sunnyvale you are expected to report to that location three times a week, at minimum. 

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better,