811 - Contractor Services Field Manager

Description

Shipping and Receiving Department Mission Statement:

Spectra Gutter Systems strives as its overall employee mission to provide an exciting and innovative work environment for employees. Creating value and making a difference builds employee loyalty. We acquire this through high level manager – employee engagement, quality functional training and long-term personal growth and professional development.

As an extension of Spectra Gutter Systems, and its brand, the Chop & Drop Field Manager inspires excellence, and drives operational success, at the floor level. Achieved through effective supervision, and active continuous improvement activities. Fostering a culture of teamwork, safety, and quality, while maximizing productivity and efficiency. By empowering and developing the Chop & Drop program, maintaining high standards of performance, and proactively addressing challenges, the Contractor Services Field Manager contributes significantly to the achievement of set distribution goals and overall success of the organization.

Role Description:

Oversee the floor-level production process to ensure efficiency, quality, and safety. Responsibilities typically include supervising and coordinating the activities of Chop and Drop onsite activities, monitoring logistics schedules, ensuring adherence to quality standards, implementing and maintaining customer appointment procedures, identifying and resolving logistical issues. Driving sales, meeting Chop and Drop targets, maintaining a safe work environment, and contributing to the overall success of the Chop and Drop program.

Role Expectation and KPIs:

Frontline Leadership and Vision:

Develop and implement comprehensive strategies to drive efficiencies as set per departmental goals/outcomes.

Align departmental goals with the company’s strategic objectives.

KPI: Achievement of strategic milestones, departmental production metrics.

Production Operational Oversight:

Ensure optimal operation within the department, in accordance with company standards.

Oversee the implementation of safety, quality, and inventory management practices.

KPI: Operational efficiency metrics, compliance rates.

Compliance and Quality Assurance:

Ensure adherence to regulatory requirements and company policies.

Promote high standards of quality and ethical practices.

· Understand, meet, and follow all DOT guidelines. Needs to understand, meet, and follow all DOT guidelines. 

· Maneuver a trailer through congested and tight areas.

· Lift at least 75lbs. 

· Comfortable with cold calling.  

· Expected to maintain his truck and trailer. 

1. A. Oil Changes

2. B. The trailer is clean and organized. 

3. C. Machines are cleaned regularly. 

· Must be willing to travel regularly. 

KPI: Compliance rates, quality control metrics.