TELECOMMUNICATIONS SUPERVISOR

Job Requisition ID: 46583 

Position Title: Telecommunications Supervisor, 911 Telecommunication Services Bureau, Division of Statewide 9-1-1.
Closing Date: 05/07/2025
​Agency: Illinois State Police
Class Title: TELECOMMUNICATIONS SUPERVISOR - 45305 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated starting salary $6339 a month; Full Range $6339 - $9178 a month
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014
Merit Comp Code: 

 

• Please upload a copy of your official/unoffical transcripts for all degrees earned, and a copy of any applicable professional licenses you possess to the MY DOCUMENTS section of your application
• Note: The Illinois State Police must verify and have proof of higher education and coursework (if applicable) for any degree earned before any offer can be extended.
• Answer all questions thoroughly- DO NOT STATE SEE RESUME

 

• This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
• All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
• Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  46583 

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

As the Telecommunications Supervisor in the 911 Telecommunication Services Section for the Division of Statewide 9-1-1, provides computer-assisted radio dispatching services for law enforcement personnel. Maintains personnel and operational files, and prepares associated records and reports. Acts as a liaison between Information Services, command personnel, and local non-LEADS terminal criminal justice agencies. Serves as the coordinator for the Learning Management System (LMS). Continuously reviews employee performance and prepares periodic performance evaluations. Assigns and reviews work, and provides guidance and training to assigned staff. Performs other duties as required or assigned.

About the Agency

The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

 

Essential Functions

• The Communications Center Supervisor plans, supervises, and coordinates a 24/7 state police telecommunications center.
• Monitors subordinates for compliance with Law Enforcement Agencies Data System (LEADS), Computer Aided Dispatch (CAD), Traffic Information Planning Systems (TIPS), National Law Enforcement Telecommunications System (NLETS), National Crime Information Center (NCIC), Computerized Hot Files (CHF), Computerized Criminal History (CCH), Firearm Owner’s Identification (FOID), Secretary of State (SOS), State Alcohol Licenses (SALOON), National Warning System (NAWAS), and Criminal History Record Information (CHRI) rules, regulations, policies, and procedures.
• Administers the Telecommunicator Trainee Program at the communications center level, providing on-the-job training of new employees. 
• Serves as working supervisor.
• Testifies in court concerning operational policy, the accuracy and content of co