Principal Associate, Project Manager

Principal Associate, Project Manager

The Principal Associate, Top of House Project Manager role supporting the Capital One Tech, Enterprise Services, Software, Business Cards & Payments, and Global Payment Network portfolio is responsible for driving strategy and execution of high priority projects for the company. In this role you will have direct ownership of critical initiatives that allow you to work with smart and passionate people to deliver results that have a direct impact on the company’s talent and business outcomes. This role will focus on leading the most challenging, cross-functional projects with a data driven approach and an eye toward innovation, simplicity, transparency, and scalability.  You will work in close, trusted partnership with key stakeholders and leaders across the company, including HR and business leaders, the HRBP community, and enterprise partners. 

 

Successful candidates will thrive in a fast-paced environment, have a passion for building and refining strategies and systems, have deep project management skills, be experienced in leveraging data to find solutions and tell a story that influences executives to outcomes, and be able to execute on work and drive work through others while balancing speed, flexibility and quality.

 

The role will involve:

• Leading moderate to large complex projects and programs related to our talent and people by providing strategic direction and organization

• Deploying excellent project management practices, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Designing, developing, and managing project plans while exhibiting flexibility to revise needs to meet changing requirements and leveraging problem solving and influencing skills to ensure project plans deliver on intent

• Building relationships and collaborating with key stakeholders such as HR leaders, HRBPs, enterprise partners, and business leaders to design and ensure delivery of commitments

• Connecting dots and influencing across multiple cross-functional teams, client organizations and groups without direct authority, to provide strategic and tactical thought partnership to effectively drive project delivery while also collaborating to identify solutions that can achieve shared results

• Exhibiting outstanding influencing skills to effectively drive project / program efforts

• Providing excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Providing thought partnership to the portfolio’s leadership to drive project delivery, lead workstreams, plan and manage events, etc.; create action plans and path forward for projects and autonomously prioritize work based on impact and urgency

• Ensuring projects are documented appropriately to mitigate risk and to be delivered on time

• Monitoring and analyzing metrics for all initiatives and solutions, and making recommendations to drive improvements to enhance value and sustainability

 

Basic Qualifications:

• Bachelor's degree or military experience

• At least 3 years of work experience in Talent Management, Leadership Development, Organizational Development, HR Business Partnership, or on a Chief of Staff team

• At least 2 years of experience in Project Management

• At least 1 year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy

 

Preferred Qualifications:

• Proven ability to influence leaders, think creatively, participate fully and work collaboratively to develop and execute product strategies, solutions and experiences

• Strong forward lean; proactively anticipates business needs, manages stakeholder expectations, and operates exceptionally in gray space

• Skilled at balancing both disruption and consensus-building while driving forward complex initiatives

• Exceptional coaching and consulting skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of the audience

• Track record of complex project management, a bias to action and extraordinary attention to detail; a PMP certification

• Impeccable judgment an