Business Strategy & Initiative Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:

Credit Assistance Operations is looking for a strong, proven Business Enablement & Transformation Project Manager who will own projects within the LOB, partner with key stakeholders within and across the LOB on initiatives impacting CA Operations and drive out OpEx transformation ideas & business cases.   

This job is responsible for supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners.

Responsibilities:

• Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners

• Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business

• Engages with key stakeholders, partners, and business leadership to deliver on business objectives

• Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes

• Develops strategic and tactical plans to drive progress towards business goals and objectives

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• 3+ years of experience in business support, project coordination, communications roles for a large client facing organization

• 2+ years of proven experience building professional senior executive presentations using PowerPoint or other visual storytelling tools

• Strong organizational skills with the ability to manage multiple responsibilities, shifting priorities, and strict deadlines

• Demonstrated ability to analyze data and translate findings into meaningful insight

• Strong written and verbal communication skills, with ability to tailor message for various audiences

• Attention to detail in tracking tasks related to compliance, attestations, and control routines

• Familiarity with enterprise tools and systems such as MyTech, Concur and control self assessments

• Ability to work independently and collaborate effectively across multiple busin