Technical Program Manager for Inside/Outside Plant

As a Technical Program Manager on the Cloud Interconnection & Acquisitions (CI&A) Team you will contribute to building a world-class network infrastructure by working at a Program Management level with Metro Dark Fiber, Long-Haul Fiber, subsea, and Lit Wave sourcing and delivery teams. 

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Technical Program Manager in CO+I, you will perform a key role in supporting the delivery of the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.  

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.   

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.   

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

• This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ. 
• Relocation support will be provided, and successful candidates must ​relocate or reside within 50 miles of the hub office location. 
• This role is eligible for hybrid or remote work, up to 100%. 

Responsibilities

• Leads teams to partner with others including CI&A, Infrastructure Planning and Acquisition (IPA) and Azure, building detailed project plans, ensuring proper resource alignment, tracking of critical path tasks and projects and ensuring communications across all team as well as providing Executive level status reporting
• Collaborates and coordinates across organizations to ensure alignment on work activities including tradeoffs, adjustments, and improvements as feasible.
• Works with others to establish and monitor processes and helps hold stakeholders accountable for following the established schedule and processes. Helps track and manage dependencies to enable cohesive, connected user scenarios, and to identify potential risk areas and escalate appropriately. Makes adjustments or course corrections when projects are not aligned to schedules or goals.
• Leads teams to partner across the organization to capture performance metric requirements (e.g., Key Performance Indicators [KPIs] such as usage, quality, speed, and cost), to build out dashboards and reports
• Ensure risks are captured, communicated, documented and remediate as appropriate.
• Embody our Culture and Values

Qualifications

Required Qualifications

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program