Network Architecture Technical Expert - Hybrid

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.  We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone.

We’re looking for an amazing Technical Expert Network Architecture to fill this role, which is based in our Fort Lauderdale office. You’ll be responsible for overseeing the design, development, and implementation of our organization's network infrastructure. You will lead a team of network architects and engineers to ensure that our network systems are robust, scalable, and secure to support our business objectives and technological advancements. This role requires a strong technical background in networking technologies, excellent leadership skills, and the ability to collaborate effectively with cross-functional teams. Here’s a summary of what Princess is looking for in its Technical Expert Network Architecture. Is this you?

Responsibilities

• Demonstrates knowledge of the technology delivery components of the Medallion Class business models, key drivers, systems, technologies and/or support systems         
• Lead efforts to enhance our VMWare virtualization environment, ensuring it meets performance, security, and scalability requirements. Implement and maintain VMWare best practices, troubleshoot issues, and drive improvements to the virtualization platform.
• Define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure high reliability and uptime. Implement proactive monitoring, alerting, and incident management processes to swiftly address and resolve potential issues.           10
• Collaborate with development teams to optimize the performance and scalability of our infrastructure. Conduct load testing and capacity planning to ensure optimal resource utilization and responsiveness.            
• Drive the automation of operational tasks and procedures to streamline deployments, monitoring, and maintenance processes.
• Lead incident management processes to achieve a true RCA (Root Cause Analysis) following a Five Why’s model. Implement improvements based on lessons learned.             
• Work closely with the security team to ensure a secure and compliant infrastructure. Implement security best practices and participate in security audits and assessments.
• Stay current with industry trends and emerging technologies, applying your expertise to optimize practices continually. Drive operational efficiency and reliability through process enhancements and automation.         
• Mentor a team of skilled SRE engineers, fostering a culture of collaboration, innovation, and continuous improvement. Provide technical guidance, performance feedback, and professional development opportunities for team members.
• Determines and makes recommendations to the Senior Director of IT Operations regarding the adoption of technologies used to support the design, development and operations of the Medallion Class experiences
• Will establish when required architecture committees, and technical teams, for the program in support of experience delivery.

Requirements

• Bachelor’s Degree- Computer Science, Information Technology, or a related field; advanced degree preferred. Experience across a broad range of IT disciplines which include - IT Operations, Business Architecture, Enterprise Architecture, Technology Architecture, and Solutions Architecture.
• 10+ years of experience in network architecture, design, and implementation, with at least 5 years in a leadership role.
• In-depth knowledge of networking protocols, technologies, and standards, including TCP/IP, BGP, OSPF, MPLS, VLANs, VPNs, SD-WAN, etc.
• Experience with network virtualization, software-defined networking (SDN), and cloud networking technologies (e.g., AWS, Azure, GCP).
• Strong understanding of network security principles and best practices, including experience with firewall management, intrusion detection/prevention, and network access control.
• Proven leadership and team-building skills, with the ability to inspire and motivate a diverse team of technical professionals.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Relevant industry certifications (e.g., CCIE, CISSP, AWS Certified Solutions Archi