Senior Business Analyst – Facilities Management Systems (CAFM)
ExpleoAbout the role
Overview
You will join our high-performance team of Business Analysts and act as a senior member providing professional advice, managing and/or coordinating an area within Business Analysis. This role is a key part of a strategic programme focused on Facilities Management systems, and experience with CAFM (Computer-Aided Facility Management) applications is essential.
You will have the opportunity to oversee technical areas within Business Analysis projects using available frameworks and tools, while establishing project plans with on-time and on-budget delivery goals.
Responsibilities
- Lead and coordinate multiple phases of technical areas within a project and/or multiple small projects of moderate scope and complexity.
- Map full business processes and implement solutions for technological and process improvements, particularly within the Facilities Management domain.
- Gather business requirements from stakeholders and review existing ones to produce detailed business requirement specification documents.
- Run workshops using proven techniques to create detailed business, functional, and non-functional requirements.
- Ensure complete requirement coverage by supporting and guiding team contributions and communication.
- Apply standards and methodologies, and provide expertise on the use of methods and tools.
- Conduct needs analysis, task planning, process/data analysis and modelling, and/or logical database design with relational databases.
- Identify and assess risks to the success of the project.
- Agree on the project approach with stakeholders and prepare realistic plans (including quality, risk, and communications plans).
- Track activities against the project schedule and manage stakeholder involvement as appropriate.
- Support training and build competency within the practice.
Qualifications
- Relevant third level qualification or equivalent work experience
Desirable
- Management qualification or relevant years of experience
- Additional course or certification in Business Analysis
Essential skills
- Excellent client-facing skills
- People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
- Team work and emotional intelligence
- Good self-management – continuous performance is both a goal and a mind-set
- Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
- High value on openness and transparency
Experience
- Proven experience working with CAFM (Computer-Aided Facility Management) systems is essential.
- At least 5 – 7 years working as a Senior Business Analyst
- Strong knowledge of business analysis methodologies and awareness of new and emerging technologies.
- Proving experience facilitating and running large workshops with multiple stakeholders
- Key senior stakeholder management across different locations
- Solid applications/technology knowledge, ideally within Facilities or Property Management domains.
- Demonstrated ability to ensure project quality standards through guidance and procedure development.
- Experience applying problem-solving methodologies and tools to diagnose and resolve operational issues.
- Ability to provide technical guidance and support to junior colleagues.
- Highly proficient in MS Excel, PowerPoint, and Word.
- Experience using project control solutions for planning, scheduling, and tracking.
Benefits
At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.
We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.
By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.
- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
- Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
- Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
- Always working as one team, ou
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