WebCollege Specialist

Thank you for your interest in Truckee Meadows Community College. If you need assistance or have questions regarding the application process, please contact Human Resources at (775) 673-7168 or humanresources@tmcc.edu.

Join Our Team as a WebCollege Specialist at TMCC!

Are you passionate about technology and education? Do you thrive in a collaborative environment where your tech skills and leadership talents can make a real impact? Truckee Meadows Community College (TMCC) located in vibrant Reno, Nevada, is seeking a dynamic and motivated WebCollege Specialist to join our innovative Web College team!

Why You’ll Love Working With Us:

We are seeking a talented professional to lead the administration and project management of our E2E Achieve and Watermark Course Evaluations & Survey software platforms. In this role, you will collaborate closely with a variety of campus partners to implement and support these two platforms. Your attention to detail and ability to communicate maturely and professionally in a culturally diverse environment will be key to fostering strong relationships and promoting a collaborative spirit.

As a vital member of our team, you’ll contribute to the training and support for faculty and students in Canvas, fostering their success in the digital classroom. As a part of our collaborative team, you’ll provide essential support to help meet our departmental needs and drive our eLearning initiatives forward. We invite you to bring your strong organizational skills, excellent communication abilities, and collaborative spirit to our innovative team. Join us in making a positive impact in online education while delivering exceptional support to faculty, staff, and students. We look forward to welcoming you aboard!

Your Key Responsibilities:

• Lead the administration and project management for E2E Achieve and Watermark Course Evaluations & Survey software platforms.

• Collaborate with the WebCollege team to assess the effectiveness of the above software tools and share results with departmental and institutional leadership

• Support the integration of new technologies and enhance online learning tools.

• Contribute to basic Canvas training and support for faculty and students, empowering them to succeed in the digital classroom.

• Be the go-to support for the WebCollege offering top-notch customer service and office assistance.

• Assist in the creation and maintenance of departmental standard operating procedures.

• Support your team in various administrative tasks to keep everything running smoothly.

• Other duties as assigned.

What You’ll Bring:

1. A bachelor’s degree from an accredited institution.

2. At least one (1) year of experience in a related role

3. Tech-savvy, with proficiency in Microsoft Office & Google Suites and a keen interest in learning and managing new software systems and digital tools.

4. Strong organizational skills with great attention to detail and a passion for keeping everything on track.

5. An excellent communicator with strong interpersonal and customer service skills

6. Ability to communicate effectively with technical and non-technical audiences in a culturally diverse setting

7. Comfort collaborating and interacting with faculty and staff at a variety of levels of responsibility and leadership

8. A collabor