Senior Process Coach, ERP System Support, BlueOval Battery Park Michigan

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford’s legacy of innovation is about to reach new heights. Imagine being on the ground floor of something truly extraordinary. At BlueOval Battery Park Michigan, we’re not just assembling battery systems; we’re leading a transformation. As a key member of our start-up team, you’ll have a once-in-a-lifetime opportunity to launch a state-of-the-art manufacturing facility from the ground up. Imagine: you, at the forefront of the electrification movement, helping to bring the next generation of vehicles to driveways, job sites and highways everywhere.

At BlueOval Battery Park Michigan, you will...

• use your entrepreneurial skills and team mindset to come up with data-driven solutions

• build and lead an agile team to deliver the advanced technology that drives the future

• create a culture of trust, encourage diversity of thought and foster leadership in others

• be part of the historic transformation of the automotive industry.

What you'll do…

1. Training & Development: Design, deliver, and maintain standardized training programs for material handling employees, covering equipment operation, safety, and system usage (PMHV, EWM, SAP). Conduct training needs assessments, evaluate program effectiveness, and maintain accurate training records. Coach and mentor team members on best practices and problem-solving.
2. Safety & Compliance: Champion a world-class safety culture, ensuring compliance with all Ford, plant-specific, and regulatory (OSHA) standards. Develop and implement safety policies, conduct audits, and lead incident investigations to implement corrective actions. Manage safety KPIs (LTC, FTOV) and ensure proper PPE use.
3. Continuous Improvement & Performance Management: Drive a continuous improvement mindset (Lean principles, Kaizen) by identifying inefficiencies in material flow and operations. Lead cross-functional CI projects. Monitor and analyze key operational KPIs (on-time delivery, inventory accuracy, equipment uptime) to address performance gaps and support new technology implementation.
4. Leadership & Workforce Engagement: Provide daily coaching and support to material handling personnel. Address employee concerns in coordination with HR and management, fostering teamwork and a high-performance culture.

You'll Have…
· Bachelor’s degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field, or equivalent combination of relevant education and experience.
· Minimum of 3-5 years of experience in a material handling, logistics, or manufacturing operations role, preferably within the automotive industry.
· Minimum of 3-5 years of experience in SAP or equivalent ERP/MRP system planning role and/or as business users.
· Proficiency with Material Handling Equipment (MHE), Powered Vehicle Handling Equipment (PMHV) and Warehouse Management Systems (EWM).
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

 

Even better, you'll have…
· Relevant certifications (e.g., OSHA certification, Lean Six Sigma Green Belt/Black Belt), are highly desirable.
· Strong understanding and practical application of Lean Manufacturing principles, continuous improvement tools (e.g., Kaizen, 5S, Value Stream Mapping), and KPI management.
· In-depth knowledge of occupational safety standards (e.g., OSHA) and experience implementing safety programs.
· Results-Oriented: A strong drive to achieve and exceed goals, with a focus on measurable outcomes.
· Leadership & Coaching: Proven ability to lead, motivate, coach, and develop a diverse team.
· Continuous Improvement Mindset: Passionate about identifying and implementing improvements; proficient in Lean/Six Sigma methodologies.
· Problem-Solver: Strong analytical and critical thinking skills to identify root causes and develop effective solutions.
· Excellent Communicator: Clear, concise, and effective verbal, written, and presentation skills, capable of engaging audiences at all levels.
· Interpersonal Skills: Ability to build rapport, trust, and effective working relationships with colleagues, and management.
· Adaptability & Resilience: Ability to thrive in a fast-paced, dynamic manufacturing environment and manage multiple priorities effectively.
· Safety Champion: Unwavering commitment to creating and maintaining a safe working environment.
· Detail-Oriented & Organized: Strong attention to detail in planning, execution, and documenta