Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8am -4 pm

Shift:

4 - Mixed Shift, 7.5 Hours (United States of America)

Hours:

24

Cost Center:

71000 - 0410 Medical Records

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Major Responsibilities:  

1. Pull and forward discharged charts stored in the warehouse as requests come in. 

2. Purge warehouse records which are at or past legal retention requirements in preparation for destruction. 

3. Close records as needed if the appropriate program has not already closed the records. 

4. Maintain the process for retrieval of discharged records in the warehouse. 

5. Re-file charts returned to the warehouse in the appropriate storage box. 

6. Scan all loose papers, including correspondence, into the medical record of the appropriate program in a timely and accurate manner. 

7. Verify that requests for information from outside agencies, facilities, or persons are appropriately completed by the requestor. 

8. Respond to appropriately completed requests for information from outside agencies, facilities, and persons complying with Federal and State regulations. 

9. Request copies of medical records from outside agencies. 

10. Answer phone calls resolving callers problem or forwarding the call to the appropriate person. 

11. Process incoming mail. 

Specialty Responsibilities: 

1. Update knowledge of State and Federal requirements for release of information. 

2. Assist with pulling of records past their retention requirements. 

Standard Staffing Level Responsibilities:   

1. Complies with established departmental policies, procedures, and objectives. 

2. Attends variety of meetings, conferences, seminars as required or directed. 

3. Demonstrates use of Quality Improvement in daily operations. 

4. Complies with all health and safety regulations and requirements. 

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward al