Sr. Associate, Business Management - Payments, Boston, MA

Sr. Associate, Business Management - Payments, Boston, MA

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:
The Senior Associate, Payments, will partner closely with the Senior Director, Payments to bring our real‑time payment solutions in the U.S. and launch remittance product to market. You will build the business case—modeling costs, pricing, and forecasts—design KPIs and dashboards, and manage cross‑functional delivery. You’ll also prepare executive presentations and support all regulatory, risk, and compliance interactions to ensure a smooth launch and scalable growth.

• Strong analytical skills—expert in financial modeling, pricing strategy, and projections.
• Solid project‑management track record.
• Able to drive complex, cross‑functional initiatives.
• Metrics‑focused—designs and tracks KPIs, builds dashboards to monitor product performance.
• Excellent strategy communicator—prepares and delivers executive‑level presentations.
• Comfortable interfacing with risk & compliance and engaging in regulatory discussions.
• Defines and develops analytical approaches to unprecedented and complex issues.
• Develops consultative partnerships with internal teams and leaders to understand their strategic objectives, key performance indicators and reporting requirements.
• Communicates with internal teams and leaders to stay abreast of organization and function operations and is familiar with company practices relevant to metrics, performance indicators, reporting protocols, etc.
• Leads special projects/initiatives that are of strategic importance for the function or business unit.
• Collaborates with and supports senior leaders and their teams to ensure analytical and reporting needs are aligned and supports business and operating results.
• Provides guidance to less experienced staff.
• Leads projects including assigning work and monitoring quality and completion.
• Contributes to the achievement of function or business unit objectives.
• Supports data-driven decision-making by team, functional or business unit leaders.

 

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree or equivalent work experience: Finance, Accounting, Business Administration or equivalent field. - Required.

9+ Years Total Relevant business planning, project and financial experience. - Required. AND
8+ Years in payments with hands‑on exposure to complex projects in a dynamic environment. Ideally, with retail, real‑time, and cross‑border corridors—particularly U.S. → Mexico transfers.

• Advanced knowledge in a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions.
• Ability to consult, build, and maintain solid working relationships in and outside of immediate department.
• Ability to determine and report priorities/metrics to senior management.
• Ability to manage multiple small to medium sized projects simultaneously.
• Ability to research, analyze, document, and present organizational metrics that drive business decisions.
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills.
• Excellent verbal, written, and interpersonal communication skills.
• Knowledge and understanding of banking industry: products, services, operational policies, and proce