Manager, Product Management - Card Intelligence (Fraud)

11 West 19th Street (22008), United States of America, New York, New York

Manager, Product Management - Card Intelligence (Fraud)

Are you passionate about leveraging cutting-edge machine learning solutions to drive innovation in the financial services industry? Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

In Card Intelligence, we’re using Machine Learning (ML) to build the future of how we work with our customers across the entire customer lifecycle. As a key player in our Card Machine Learning division, you’ll collaborate with talented data scientists and engineers to develop and deploy predictive ML and Generative AI models to help support our fraud prevention teams. You’ll do this by:

• Working across teams to build products that enable seamless and scalable anti-fraud models, influence strategic decisions, and contribute to building a thriving product practice in support of our overall Machine Learning capabilities. 

• Partnering with leaders across our fraud prevention business, data science, and engineering teams to reduce the time it takes to bring models to market through identifying re-usable solution patterns.

• Delivering machine learning intents to support our fraud prevention portfolio.

In this role, you’ll be expected to demonstrate proficiency in four key areas

• Human Centered 

  • You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming

  • You’ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria

  • You’ll obsess over UX/UI patterns and seek to create world class, omni-channel experiences

• Business Focused 

  • You’ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes

  • You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team

• Technology Driven

  • You’ll understand and leverage technology and end-state architecture vision to partner with technology teams to drive comprehensive design decisions out of white space technical problems

  • You’ll share business strategy and a roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside a Tech Lead

  • You’ll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing

• Transformational Leadership 

  • You’ll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence 

  • You’ll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates

As Product Manager aligned to the Fraud Intelligence team in Card Intelligence, you will:

• Balance business and technology product requirements to drive consensus across our partners. 

• Support design and delivery of machine learning models on a cross-functional team

• Look end-to-end to help drive integration and adoption and scaling of models.

• Support the team to balance retraining, refitting, and rebuilding models with operating the current models.

• Provide rigor to standard product and agile management practices, while communicating progress toward objectives across day-to-day and senior management stakeholders.

We want you if you are: 

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow a