System and Software Trainer (Learning & Development Specialist 2)

Initial Posting Date:

05/18/2026

Application Deadline:

05/26/2026

Agency:

Department of Consumer & Business Services

Salary Range:

$5,714 - $8,764

Position Type:

Employee

Position Title:

System and Software Trainer (Learning & Development Specialist 2)

Job Description:

Our mission...

To equitably protect and empower consumers and workers while maintaining a predictable yet innovative regulatory environment for the businesses we regulate.

The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses.

This position is with the Workers' Compensation Division (WCD). WCD administers, regulates, and enforces the laws and administrative rules governing the Oregon workers' compensation system.

This position is represented by the Service Employees International Union (SEIU).

Recruitment Timeline:

*These dates are approximate and are subject to change. *

Recruitment closes: May 26, 2026

1st round interviews: week of June 15, 2026

2nd round interviews: week of June 22, 2026

Anticipated start date: July 20, 2026 or August 3, 2026

What’s in it for you:

• Rewarding work in a productive and creative environment

• Colleagues who are passionate about public service

• Work/life balance, 11 paid holidays a year, and a competitive benefits package

• Advancement and learning opportunities that will help grow your career with the State of Oregon

• Possible eligibility for the Public Service Loan Forgiveness Program

This position is eligible to telework on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular scheduled office hours are also required, as the incumbent will be required to be in office to support in-person training needs, training materials, and delivery of training and other activities associated with active training activities and execution.

Here’s what you will do:

As a System and Software Trainer, you will serve as a dedicated system trainer to support a major IT system replacement project as well as training/support on the new technology solution for both new employees and also for support and retraining of current employees. Duties include:

• Developing the training plan and training strategy

• Conducting assessments

• Developing training materials and guides

• Adapting instructional content and delivery methods for various levels of knowledge and learning styles

• Developing metrics to assess needs and effectiveness, plan execution, and evaluation

• Partnering closely with a wide variety of cross-functional te