Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Consultant Sr within PNC's Technology organization, you will be based in Pittsburgh, Dallas, Birmingham or Cleveland.

As part of the Customer Communications and Validation Product Team, within Enterprise Fraud’s Plan team, your responsibility will be to function as the senior business systems analyst supporting business requirements gathering, data mapping and customer support for the services you help manage. You will work closely with strategy teams to determine best path to capture requirements, provide business analyst support for large and small projects, support systems testing, provide customer support for systems you work with and function as systems subject matter expert. In addition, you will work with the lines of business, external vendors and be expected to present to management on a regular basis.

You will join an expanding effort to better leverage transactional screening applications across PNC to prevent fraudulent activity across multiple customer products and channels.

The individual must be:
• A self-starter, experienced working with fraud prevention tools (Actimize, Early Warning, Fiserv, Experian etc.) across multiple retail and commercial products
• Flexible and an out-of-the-box thinker, driven to understand and solve problems.
• Work well with a team on small projects and assignments
• Able to provide leadership to junior business analysts and service stakeholders when needed.
• Skilled in data analytics and reporting
• Strong communication skills; both written and oral
• Open to learning new tools and techniques, data retrieval and visualization methods to achieve team goals.
• Able to act as a systems subject matter expert for the products you support.

Job Description

• Leverages complex analytical tools to provide business and technical expertise for the analytics process, tools and useful applications across multiple functions or business units to create data driven solutions.
• Consulting to clients on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
• Determining the optimal analytic approach and supporting development, implementation and enhancements.
• Conceptualizing, developing and continuously optimizing analytical solution for operations and executive management to enable data driven decision making.
• Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required