Federal MS Transition Manager, (Clearance Required Secret) Hybrid Remote & On-site, CO, GA

Federal MS Transition Manager, (Clearance Required Secret) Hybrid Remote & On-site, CO, GA

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Federal Managed Services Transition Manager – US Federal Customer Onboarding

Role Overview

The Managed Services Transition Manager is responsible for leading and coordinating the successful onboarding and transition of US Federal customers to managed IT services. This role ensures all onboarding activities meet federal compliance standards, customer requirements, and organizational objectives, while working closely with build teams, professional services, and managed services engineering teams. The Transition Manager will represent Managed Services onboarding within broader Federal/Public Sector programs and drive continuous improvement across projects.

US Citizenship required

Clearance: Security clearance preferred

Hybrid role with some travel to customer site

Travel: 25% to customer site as required

Key Responsibilities

• Transition Planning: Develop and manage transition plans and timelines for onboarding US Federal customers to managed services.
• Cross-Functional Collaboration: Work closely with build, professional services, and managed services engineering teams to ensure seamless delivery of transition activities, including ITSM platform deployment and monitoring tools setup.
• Tools onboarding coordination: Coordinate with managed services engineering team for deployment/configuration of ITSM/ITOM/CMDB/ITAM platforms and monitoring tools, ensuring compliance with federal requirements and customer needs.
• Stakeholder Management: Serve as the primary point of contact for internal teams, customers, and third-party vendors.
• Compliance Oversight: Ensure all activities adhere to US Federal regulations (FedRAMP, FISMA, NIST) and organizational security policies.
• Risk Management: Identify risks, develop mitigation strategies, and escalate issues.
• Process Coordination: Oversee discovery, data migration, service setup, cutover, and operational readiness.
• Documentation & Reporting: Maintain comprehensive transition documentation and provide regular updates.
• Service Readiness: Ensure all service components, SLAs, support processes, and integrations are operational and validated before handover to operations.
• Continuous Improvement: Actively participate in lessons learned reviews to drive ongoing process improvements.

Day-to-Day Responsibilities

• Represent Managed Services onboarding requirements as part of the larger Federal/Public Sector Program team.
• Lead early engagement efforts for Managed Services in collaboration with Managed Services Engineering.
• Track all Federal/Public Sector deals in the Managed Services pipeline globally, providing visibility and status updates.
• Directly lead large/complex projects, ensuring a successful transition from onboarding to operations/run.
• Actively participate in and contribute to lessons learned sessions to continuously enhance onboarding and transition practices.

Strongly Desired Candidate Experience

• Experience onboarding and transitioning projects, preferably in a large or complex environment.
• Hands-on Managed Services experience, including collaboration with engineering and professional services teams.
• Federal/Public Sector experience, with a strong understanding of compliance, security, and regulatory requirements.

Education and Experience Required:

• Bachelors Degree preferred, or equivalent job experience, Master Degree preferred
• Experience working in Federal/Public Sector industries desired
• Security Clearance required
• 10 year's experience in project management or in like roles/businesses.

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