Senior Analyst - Advanced Business Analytics

General information

Career area Consumer Analytics Work Location(s) 500 Woodward Avenue, MI, 601 S. Tryon Street, NC Remote? No Ref # 19737 Posted Date 05-06-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

This role is on a hybrid schedule in office a few days weekly in either our Charlotte or Detroit office locations. 

Are you passionate about transforming data into insights that drive impactful business decisions? Reporting to the CX Analytics Manager, the Senior Data Analyst will collaboratively work with other analysts on the team and stakeholders to produce performance, control, fulfillment reporting and/or additional project-based analyses for Invest, Wealth, Deposits, and Auto Dealer and Consumer servicing teams and matrix partners. In this role, you’ll have the opportunity to shape the way Ally leverages data by leading complex analyses, optimizing data processes, and partnering across departments to deliver actionable insights that impact the customer experience. As a member of the CX Analytics team, you will be required to respond quickly to evolving business opportunities and maintain strong stakeholder relationships within all levels of the organization. As such, the ideal candidate must be passionate about delivering results, willing and eagerness to push boundaries, self-motivated, detail oriented, and able to sort through substantial amounts of information to pinpoint what is relevant.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

• Combine business knowledge and interpretation of data to support a team passionate about delivering insightful reporting and analysis around the customer experience to drive innovation within Ally
• Maintenance and creation of business intelligence, continuously monitor and evaluate reporting processes and tools for opportunities to improve efficiency, accuracy, and usability