Field Service Engineer

ECS is seeking a Field Service Engineer to work in our Fairburn, GA office.  

 

Installs, troubleshoots, and maintains products/equipment. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Qualifications

• Must be able to obtain a Public Trust Clearance AA or higher-level degree preferred; 2-4 years’ experience with degree; 6-8 years’ experience without degree
• Experience with maintenance repair and troubleshooting of machines and equipment as related to mechanical, electro-mechanical, electrical, and electronic systems. Knowledge of Programmable Logic Control (PLC) systems
• Ability to communicate, orally and in writing, technical guidance, equipment failure analysis, problem management and trend analysis to support maintenance customers.
• Ability to interface and coordinate with internal and external customers to resolve equipment and system problems.
• Ability to function individually and in a team environment with varying degrees of autonomy.
• Understanding of life-cycle support methodologies.
• Basic industrial control/systems knowledge or experience.
• Basic comprehension of process management / control Experience / knowledge related to troubleshooting control system issues.