Sr. Analyst, Marketing Business Intelligence

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The West Division Acquisition Analytics team utilizes SQL, Tableau, Microsoft Excel, Microsoft PowerPoint, and Python to deliver data-driven insights into acquisition trends, customer behavior, and the financial impacts of in-market acquisition strategies. We also assist our Finance partners in modeling the potential effects of proposed changes to acquisition strategies. As a Senior Analyst, you will prepare, analyze, and summarize data for both ad-hoc and recurring needs to support business decisions for our Acquisition, Competitive, and Finance strategy teams.

Job Description

Core Responsibilities

• Collaborate with Acquisition, Competitive, and Finance stakeholders to identify analytical needs and develop technical requirements.
• Use analytical tools (SQL, Tableau, Excel, Python) to generate actionable insights into the effectiveness of campaigns, offers, and initiatives.
• Present findings and recommendations clearly to both small and large audiences.
• Develop forecasting models to predict impacts on acquisition, customer behavior, financial metrics, and demand drivers (calls, clicks, visits).
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

What We Expect from Our Teammates

• Foster a Productive and Inclusive Team Culture:
  • Bring your authentic self to the team.
  • Respect and promote inclusion and diversity.
• Proficiency in Analytical Tools:
  • SQL
  • Tableau
  • Microsoft Excel
  • Microsoft PowerPoint
• Adaptability:
  • Embrace new challenges and adapt quickly to changes in a dynamic business environment.
• Effective Communication:
  • Clearly express your goals so we can help you achieve them.
  • Provide and receive constructive feedback to enhance team performance.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Compensation

Primary Location Pay Range: $86,210.08 - $129,315.12

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guida