Human Resources Manager

Job Description Summary

Sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.

The Human Resources Manager works with all Human Resources staff to carry out the daily activities of the Human Resource department and deliver HR services that meet or exceed the needs of employees and enable business success; as well as maintains compliance with all applicable laws, regulations and operating procedures.

This role’s primary responsibility is to drive results through their entire department. Under the direction of the Human Resources Director, the Human Resources Manager will be responsible for assisting with the oversight of recruitment, total compensation, training and development, employee relations, labor relations, leave management, reward and recognition, health and safety and performance management.

Sonesta managers are charged with providing strategic vision, ensuring tactical execution, and actively managing their department to achieve the company’s revenue and profitability goals and objectives.

The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external), achievement-oriented leaders

Job Description

Work Environment

This position works mostly in a service environment, with a high number of administrative tasks.

Physical Demands

• The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.

• The person in this role may be carrying, lifting or pulling items weighing up to 50lbs and pushing and / or pulling approximately 200lbs.

• The person in this role will be frequently standing up, bending, climbing, kneeling and moving about the hotel.

Expected Hours of Work

• Must be flexible to work variable days of the week to include weekends and holidays.

• Must be flexible to work variable shifts (days, nights, overnights).

Education and Experience

• 3+ years of experience working in Human Resources.

• Strong interpersonal and communication skills.

• Spanish speaking preferred.

• Proven record of developing people and organizational HR policies.

• Knowledge about rights and obligations of workers and employers.

• Knowledge of identifying, assessing, encouraging and ensuring coworkers’ performance against organizational and individual goals.   

• Applying tactical and operational thinking to create a people oriented working environment.

• Understanding of and previous experience in a union environment a plus.

Principle duties and responsibilities (Essential Functions) include:   

• Operational/Functional:

  • Identify, recruit, and make recommendations for hiring all non-exempt candidates. Assist Human Resources Director in the hiring process for all exempt positions. Screen, interview, coordinate background checks/references, and process applicable paperwork for all candidates.

  • Work with department heads to anticipate and plan for upcoming staffing needs and related budgets.

  • Document outreach efforts and effectively recruit to attract a diverse candidate pool to ensure implementation and monitoring of Affirmative Action goals.

  • Plan, direct, and coordinate HRIS activities of the hotel to maximize the use of human resources. Maintain the HRIS data integrity and work with department managers and HR team to enter and process data via both electronic and paper processes.

  • Ensure employee files contain required employment paperwork, proper performance management documentation, and files are properly maintained and secured for the required length of time.

  • Represent Human Resources at the property Safety Committee; help to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.

  • Assist in the management of associate leave claims (FMLA, Personal, Worker’s Compensation, etc.) to ensure appropriate employee care, manage costs and track time off.

  • Provide required documentation in response to unemployment claims. Participate in unemployment hearings as needed. Ensure that paperwork is complete, and that documentation is thorough, so the company’s position can be legally and