Medical Assistant

Description

Who We Are

Are you interested in working for an organization whose mission is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible?

Fresno Program of All-Inclusive Care for the Elderly (PACE) is dedicated to providing its participants with comprehensive health and social supports that are proven to effectively manage chronic conditions and to reduce the risk for premature institutionalization. PACE staff are leaders in the “aging in place” industry and we have had the honor of serving Fresno, Bakersfield and Orange County seniors and their families/caregivers.

Job Summary

A Medical Assistant is responsible for preparing participants for exams and procedures; assisting providers with minor surgeries and procedures performed in clinic; taking necessary vital signs and measurements; obtaining and processing lab specimens; scheduling appointments, tests and procedures; assisting providers in any other way to ensure effective participant flow.

Essential Job Functions

Duties include but are not limited to:

• Report on personal care services provided and the self-care abilities of participants, including changes noted in participant’s

  condition.

• As part of the health care team, provides assistance that will maintain the independence of the participant to conduct

  activities of daily living.

• Welcomes participants, visitors, providers and staff in a warm, friendly and professional manner.

• Rooms participants upon arrival, documenting participant’s vital signs and chief complaint in the participant’s chart.

  Confirms current medication list and any additional information as instructed by the provider.

• Initiate all telehealth video and phone visits prior to the provider entering the exam room if needed.

• Assumes responsibility for assisting providers with procedures and tests as directed by the Medical Board of California.

• The day prior to participant’s appointment, reviews participant’s chart and checks that all pertinent information is up-to-date

  including current referrals and test results.

• Reviews charts at the end of each participant day, reconciling orders and review of orders tracking report, and completing

  any provider requests.

• Pulls prescription refill requests and obtains approval from provider to refill.

• Calls or faxes in any orders approved by provider.

• Checks voice mail messages regularly throughout the day and addresses/responds to all inquiries by the end of each day.

• Maintains clean work area and cabinets.

• Cleans and sterilizes instruments as part of daily tasks assignment.

• Maintains OSHA logs and keeps up to date for compliance.

• Restocks exam rooms with supplies on a daily basis.

• Inventories and orders medical supplies as needed.

• Checks Inbound Labs or Labcorp link results on a daily basis and notifies provider of participants’ lab and test results.

• Remind providers of any reports needed to be turned in and co-signed such as daily orders, HCC report and Pharmacy

  recommendations.

• Monitors provider’s schedule on a daily basis.

• Makes appointment confirmation calls as needed.

• Provides back-up telephone coverage for front office as needed.

• Provides back-up to other medical assistants as needed.

• Responsible for participant safety, identify safety hazards and emergency situations, and initiate corrective action as able.

• Provide behavioral supervision or support for participants, such as reality orientation, reminder to follow through with

  nursing and medication instruction, diet restrictions, and emotional reassurance.

• Assist with general activities such as conversing with participants, recreation activities, meal and snack serving, and

  housekeeping.

• Assist in identifying signs and symptoms indicating physical, emotional, or behavioral change in participants and reporting

  these signs to the center staff and/or supervisor, including but not limited to, any changes in skin integrity, bowel and

  bladder status, food/fluid intake, or changes in ambulation.

• Assure compliance with infection control, personal protection equipment, blood-borne pathogens, hazardous material

  handling, and fire safety standards.

• Maintain strict confidentiality of all participant information.

• Maintain accurate, up-to date EHR documentation indicating ongoing services provided, reassessments of changing needs,

  and participant’s expressed wishes.

• Prepare and submit timely reports as required.

• Attend and participate in staff meetings, in-services, projects, and committees as assigned.