Senior Product Designer, Fulfillment

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

We are looking for a highly collaborative Sr. Product Designer to help drive the design of the Hims & Hers proprietary Rx Fulfillment and Warehouse Management System (WMS) software. You will work closely alongside Design, Product Management and Engineering to build a best-in-class product. You thrive when solving problems that tailor to the needs of a niche end-user, bringing simple, elegant design solutions to complex workflows. You are motivated and ego-free, and are constantly looking to improve, ideate and refine design.

This role will require a hands-on designer who is detail oriented, but also feels comfortable being able to flex between broader strategic thinking and tactical execution. In a fast-paced, startup-like environment, you’re comfortable tackling the full process from defining problems, ideating concepts and synthesizing data, into solutions that translate complexity into focused designs and prototypes.

You Will:

• Lead Design: Design strong UX that simplifies complex logic through flows, journey maps, wireframes, and prototypes as well as high-fidelity visual designs that elevate the look and feel of our product. Lead large projects or multiple initiatives concurrently with autonomy.
• Innovate and Inspire: Push the boundaries of the Hims & Hers experience. Your work will not just solve problems—it will elevate the standard of care by introducing elegant, empathetic, and human-centered solutions.
• Champion the User: Advocate for our users by deeply understanding their needs, challenges, and behaviors. Through research, testing, and iteration, you’ll ensure that our products are not only easy to use but a joy to interact with. Participate in  customer research to develop a thorough understanding of our users’ needs and pain-points, then apply those insights into innovative and performant experiences.
• Collaborate and Communicate: You’ll partner with Design, Product Managers, Research, and Engineering to navigate complex problems, and together you will drive projects from start to finish. By developing a deep product expertise, you will become a trusted partner to stakeholders, while ensuring that everyone impacted by your work is aligned throughout. Guide, inspire, and influence peers and team with exceptional communication, empathy and execution.

You Have:

• 5+ years in a UX or Product Design role leading design alongside your cross-functional peers in Product, Engineering and Research 
• Experience designing for EMR, Fulfillment, WMS or other back-end platform systems
• You have a holistic approach to design, from high-level strategy to small design details
• You’re a self-starter who is solution oriented, and you’re comfortable with defining, scoping and designing for new opportunities with and without the input of others
• Excellent communication skills and ability to present your decisions and processes clearly and confidently
• Enthusiasm for growth and improvement, openness to feedback, and ability to work well with other designers of all levels
• Adaptability and excitement for working in a fast-paced environment
• Expert proficiency with Figma 

Nice to have:

• Previous experience building products 0-to-1 in a startup
• You understand the basics of React and Platform Systems
• Previous experience in telehealth, pharma, or healthcare

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compe