Director, Business Consultant

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Director of Business Consulting, Life SciencesAbout the Role

We are seeking an experienced Director of Business Consulting, Life Sciences to drive customer growth and solution confidence through pre-sales customer engagements. The primary responsibility of this individual is driving account growth aligned with Sales leaders through customer-facing engagements & scalable programs in partnership with the global Life Sciences COE.

The ideal candidate will work cross-functionally with marketing, solutions, sales, product management, and partners to accelerate the Life Sciences strategic selling efforts on prioritized accounts and through more repeatable selling motions. A key aspect of this role involves driving role clarity with the Industry Advisor leadership, calibrating and orchestrating with our global COE counterparts and our FINs counterparts for Regulated Industries consistency and repeatable and measurable impact.

Key Responsibilities

• Customer Engagements & Deal Insights:
  • Partnering closely with Sales SVPs on where we can remove selling friction through customer engagements & interactions.
  • Create the right materials and ways of working to accelerate the success of our solutions & product portfolio, while helping customers have more confidence and clarity around what Salesforce is the best strategic partner for them.
  • Lead customer engagements to drive confidence in a deal cycle and to help customers understand their best path forward .
• Co-Creation for Industry Solutions:
  • Collaborate with solutions architects and technical experts to assess the requirements of key industry solutions within Life Sciences, such as contact center, patient engagement, clinical trial management, commercial operations, and field inventory management.
  • Assess with the team where we are having growth success and develop strategies for where we need to improve.
  • Collaborate with industry leadership in order create new growth mechanisms.
• Actionable GTM Strategy
  • Prioritize action over analysis-paralysis
  • Build relationships across OU to gain buy-in and measure strategy success/failures to help org pivot accordingly across our efforts and accounts.
  • Co-create / cross-functionally orchestrate go-to-market strategies for HLS solutions, including solution packaging, pricing, customer-facing engagement materials, and sales enablement and ensure analysis appropriately informs GTM approach and materials.
• Life Science focus
  • Ideal candidates have MedTech and/or Pharma background, with interest and ability to flex in and support payer and provider business as needed

Key Activities

• Repeatable account-level motions to accelerate or remove customer friction to growth
• Advisory & contribution to industry strategy & thought leadership
• Support for industry events & customer interactive engagements
• Support enablement efforts and industry-relevant content

The ideal candidate

• Has both Pharma and MedTech (and even Payer and/or Provider) experience and curiosity to learn / willingness to flex into newer spaces
• Thrives in ambiguity and Zero-to-One type work
• Self-starter that takes initiative and relentlessly moves the ball forward
• Experience working within a Sales org & high comfort level in working with sales teams and leaders, understanding forecasting, sales incentives, etc
• Ruthless prioritization skills
• Executive presence & professional maturity
• Excellent at executive storytelling, including building content (Google Slides, 1 pagers, webinar content, etc)
• Information and communication design strength

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