Regional Operations Specialist

Overview

 

 

The Operations team at Pediatrix Medical Group is responsible for the oversight of medical group practices and successful market growth and development in a designated region. Practices include Anesthesiology, Adult Critical Care and Women’s and Children’s Services. 

Responsibilities

Practice and market oversite includes strategic evaluation of the business, practice operations, leading the team and team member development, risk management, managing growth of the market/region, and negotiating and influencing collaborative outcomes with all constituencies.  Successful results are dependent on all Operations team members participating in these activities and working together towards Organizational goals. The operations team spans a spectrum of leadership that includes Operations Specialist, Operations Manager, Director of Operations, Regional Vice President and Regional President, with each role having an important and valuable part to play in the success of the team and region.

 

The Regional Operations Specialist works closely with regional and practice leadership to drive optimum Practice Life Cycle Management including organizational dynamics, financial performance and same store growth, operational efficiency, safety advocacy and oversight in the assigned territory.  Primary responsibilities and time typically involved in each responsibility is below:

 

• Ensures Optimum Practice Lifecycle Management and manages practice operations tasks such as:
• Assist the DO and practice in managing the practice staffing model, both clinical and non-clinical, to ensure that our practices are appropriately staffed.
• Assist DO in managing all contracting projects, existing and negotiations with Legal.
• Hospital contract tracking
• Employment contract tracking and monitoring for changes/renewals/increases
• Manage the process of bringing new physician or key staff into the practice
• Serve as point person for the shared services division during the on-boarding process, ensuring a seamless on-boarding experience. 
• Assist HR and DO in the recruitment process as needed; by screening candidates, managing requisitions and conducting interviews.
• Corporate, Division or Regional information requests
• Marketing/Promotional activities
• Communication initiatives
• Attend meetings and participate with physicians, practices and hospital administrators as requested.
• Work with the Marketing department to develop and produce market intel for use for operational improvements, growth and business development.
• Assists in completion of annual Hospital Administrator Reports.
• Acts as liaison with Clinical Services and advocate for Safety and Quality initiatives.
• Work to conduct and manage practice assessments, with the goal of ensuring that our practices are operating in the most optimal fashion.
• Analyze referring physician report and assist in development of action plans to strengthen relationships with referring physicians.
• Utilize Press Ganey results to monitor patient satisfaction and identify opportunities for improvement.
• Monitor clinical and nonclinical staffing levels to ensure practices are appropriately staffed. 
• Attend calls to discuss any office build outs, moves, property repairs and/or furniture orders.
• Assures and fosters One Mednax culture
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• Finance:

• Operational Summary Management: assist in monthly financial reviews, ensure that practices are achieving profitability metrics, and working closely with Practice Management and Medical Directors on problem areas with a focus on problem resolution.
• Pro forma Development: Manage the pro forma process in regards to providing finance the overview of the business and specific financial data necessary to complete the pro forma. Should be able to complete basic pro formas when needed by finance department.
• Budget: Work with the DO’s to develop plan for the budget and assist the finance department in obtaining necessary data to complete the budget. Review and analyze monthly financial statements and dashboard reports for multiple practices.
• Participate in managed care initiatives and negotiations
• Work with Patient Accounts team to review practice operations:
• Review practice billing and collections and provide root cause analysis.
• Attend monthly conference calls with Patient Accounts.

 

Business and Growth Strategy

• Work with integration team to ensure all departments have been notified of any new pro formas.
• Attend all conference calls to monitor the progress of the integration.

Management and Leadership