Manager, Security Operations Center

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary
Lead and enhance our Security Operations Center (SOC). SOC Manager is responsible for overseeing security monitoring, incident response, and threat intelligence to protect our organization from cyber threats. You will manage a team of security analysts, collaborate with IT and business leaders, and continuously improve security operations and processes.

II. Essential Duties and Responsibilities 
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department. 

• Lead a team of security analysts, ensuring effective 24/7 monitoring and incident response.
• Oversee security incidents from detection to resolution, ensuring proper escalation and mitigation.
• Stay ahead of emerging threats, vulnerabilities, and attack techniques to enhance defense strategies.
• Manage SIEM and other security tools to detect, analyze, and respond to threats in real-time.
• Compliance & Reporting: Ensure compliance with security standards (ISO 27001, NIST, GDPR, etc.) and generate reports for leadership.
• Mentor and train SOC analysts, ensuring continuous skill development and knowledge-sharing.
• Evaluate and recommend security tools, automation, and processes to improve SOC efficiency.
• Coordinates with business owners to determine business needs or requirements.
• Plans initiatives and projects, establishes priorities and monitors progress.
• Acts as a team leader or project manager and/or establishes and communicates common goal and direction for the team.
• Evaluates status and resource utilization and implements changes to improve the team's effectiveness.
• May coordinate with other managers to integrate project with applications and/or initiatives.
• Prepares reports and presentations and necessary. Coordinates communication between peers, team, business owners and management.
• Coordinates and oversees career development, performance management, pay determination and team communication.

III. Supervisory Responsibilities
The highest level of supervisory skills required in this job is management of supervisory employees. This includes:
 

• Direct supervision of full-time employees including team leads and individual contributors.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

 

Education: Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: Six (6) years of relevant work experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

May require in depth skills in one or more of the following: PeopleSoft HRMS, ERP implementation and support, large-scale data centers, application development projects, application testing, analytical skills, general IT knowledge, and project management.

V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is an office setting.

Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

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