Sr. Manager, Ophthalmic Clinical Services - Bascom Palmer Eye Institute at SoLé Mia

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The University of Miami UHealth at SoLé Mia opening September 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities.

Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number-one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth’s nationally ranked neurology and neurosurgery programs.

The University of Miami UHealth - Bascom Palmer Eye Institute (BPEI) at SoLé Mia has an exciting opportunity for a Sr. Manager, Ophthalmic Clinical Services. The Sr. Manager oversees the planning and implementation of all clinical functions for the assigned facilities. The incumbent provides guidance and supervision to department staff to develop and maintain an environment conducive to the delivery of efficient and high-quality eye care.

Core Job Functions:                                                                                          

• Manages work activities in the designated unit to ensure smooth and efficient operations.

• Acts as the primary interface between individual technicians, physicians, fellows, and patients.

• Communicates and disseminates general information and policy or procedure changes to personnel.

• Interviews, selects, and hires new staff, and ensures that staff is trained, developed, and empowered to effectively perform their jobs.

• Conducts, monitors, and evaluates the effectiveness of employee performance improvement plans.

• Oversees the review, revision, and implementation of standard operating procedures.

• Serves as patients’ advocate to ensure patients’ needs and concerns are addressed. Establishes protocols to insure confidentiality of patient information.

• Ensures technicians are certified to perform examinations and establishes an educational program for ophthalmic technicians.

• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

• Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                        

Education:

Bachelor’s degree in relevant field

Certification and Licensing:

Certification in relevant specialty or field

Experience:

Minimum four (4) years of relevant experience

Knowledge, Skills and Attitudes:

• ​Knowledge of business management principles.

• Ability to direct, manage, implement, and evaluate department operations.

• Ability to establish department goals, and objectives that support the strategic plan.

• Ability to effectively plan, delegate and/or supervise the work of others.

• Ability to lead, motivate, develop and train others.

Any appropriate combination of relevant education, experience and/or certifications will be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our t