Workers’ Compensation New Patient Coordinator (ZR_23169_JOB)

This is a remote position.

Position Summary:

The Workers’ Compensation New Patient Coordinator is responsible for managing new patient referrals and ensuring the timely and accurate onboarding of workers’ compensation patients. This role is essential in maintaining an efficient workflow and supporting patient access to care.

Responsibilities:

• Manage approximately 10 new workers' compensation referrals per week.
  

• Obtain all necessary information to create a patient chart in Tebra within one business day of receiving the referral.
  

• Enter complete and accurate patient information into the New Patient Tracker, ensuring all required columns are filled.
  

• Obtain an authorization and all necessary documentation within five business days of receiving the referral.
  

• Communicate promptly and clearly with the New Patient Scheduler once authorization has been obtained to proceed with scheduling.
  

• Respond to all incoming emails and answer phone calls in a timely and professional manner; responsiveness is critical in this role.
  

Additional Duties During Downtime:

• Following up on pending determinations.
  

• Confirm that the claim remains active and open with the insurance company.
  

• Verify accepted body parts as listed in the workers’ compensation claim with the appropriate insurance representative.
  

Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job