Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What the job involves - We are seeking a highly organized and detail-oriented Facilities Manager to oversee the efficient operation of our company's facilities and site services. The successful candidate will be responsible for managing a wide range of facilities and site-related functions, ensuring a safe, clean, and comfortable environment for both employees and visitors. The Facilities Manager will play a critical role in providing excellent customer service, implementing best practices, and optimizing the utilization of resources. This is a leadership position that requires strong management skills and a proactive approach to facility and site management.

Responsibilities:

• Lead and manage the site services team, including maintenance staff, janitorial services, security personnel, and other related staff, ensuring that all site services are effectively delivered.

• Develop and implement policies, procedures, and standards to ensure efficient and effective site services, including facility maintenance, landscaping, security, parking, and waste management.

• Collaborate with internal stakeholders, including operations teams, HR, and IT, to understand business needs and align site services initiatives accordingly.

• Manage vendor relationships, including the selection, negotiation, and oversight of service contracts, ensuring compliance with agreed-upon standards and performance metrics.

• Develop and manage the site services budget, ensuring cost-effective operations and adherence to financial targets.

• Monitor and evaluate service levels and customer satisfaction, implementing continuous improvement initiatives to enhance the quality and effectiveness of site services.

• Ensure compliance with relevant regulations, safety standards, and environmental guidelines, including emergency preparedness and response protocols.

• Conduct regular inspections and audits to identify maintenance issues, safety hazards, and opportunities for improvement, and coordinate appropriate corrective actions.

• Stay up-to-date with industry trends and emerging technologies in site services management, identifying and implementing best practices and innovations.

• Oversee the planning and execution of site-related projects, such as facility expansions, renovations, and relocations.

Qualifications:

• Bachelor's degree in Facilities Management, Business Administration, or a related field.

• Advanced degree preferred.

• Minimum of 5 years of progressive experience in site services management, facility management, or a related role.

• Strong knowledge of facility management principles, practices, and systems, including maintenance, security, janitorial services, and landscaping.

• Excellent leadership and people management skills, with the ability to inspire and motivate a team.

• Exceptional organizational and multitasking abilities, with the capacity to prioritize and manage multiple demands simultaneously.

• Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

• Sound financial acumen and budget management skills.

• Knowledge of relevant regulations, compliance standards, and health and safety requirements.

• Professional certifications in facility management or related fields (e.g., CFM, FMP) are desirable.

If you are a dedicated and customer-focused professional with a passion for ensuring a safe and efficient work environment, we invite you to apply for the position of Facilities Manager. Join our team and play a critical role in maintaining our facilities and delivering exceptional site services. Apply today to contribute to our organization's success!

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