Production Crew Scheduler

Job Location: ​AUGUSTA​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The Hourly Shift Administrator position is responsible for obtaining scheduling coverage needs are met to effectively run the business.  They will assist in getting coverage for call-ins and requesting additional employees if needed per the discretion of Management. They will follow up on questions and concerns on the off shift. In addition, they will be responsible for other assigned duties per the Operations Managers.

Main Responsibilities:

• Ensures bakery has coverage for employee call outs (ex. make calls to qualified employees or work with Supervisor to a find replacement for absent or late employees)
• Keeps management updated and communicated to regarding scheduling issues via phone, email, and face-to-face.  Also regularly communicates during Tier Meetings
• Updates Call In Log Records.  Keeps Log updated with details as to how call outs were handled 
• Updates Time and Attendance system with any schedule changes
• Assists supervisors and leads with time keeping capabilities
• Reprints and posts updated schedules as needed
• Processes Modification Log for shift daily, works to resolve issues, and communicates issues
• Works with managers to coordinate job bid movement and coordinates training with /generalist

Who we are looking for:

High School Diploma, GED or International Equivalent 

- Proficiency in Microsoft Office Suites, including being able to use and create Excel spreadsheets.

-Attention to detail and maintains confidentiality

- Must be able to work with employees at all levels

- Must be able to work flexible hours, including coverage beyond normal hours to cover for absences and other business needs
 

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.