Senior HR Systems & Analytics Specialist

Overview

The Senior HR Systems & Analytics Specialist serves as the subject matter expert for HR systems and workforce analytics with ADP Workforce Now (WFN) as the system of record.

• This role is responsible for ensuring HR data is accurate, secure, scalable, and actionable, while translating complex workforce data into insights that support operational and strategic decision-making.
• This position blends deep hands-on ADP WFN expertise with advanced analytics and reporting capabilities.
• The ideal candidate has extensive experience working within ADP Workforce Now and can design meaningful dashboards and reporting solutions – particularly through Power BI integrations – without requiring training on core HR systems.

Responsibilities

HR Systems Ownership (ADP Workforce Now)

• Serve as the primary operational owner and subject matter expert for ADP Workforce Now
• Maintain system integrity and hygiene, including job data, organizational structures, approvals, and custom fields
• Operate within the Human Resources function while collaborating cross-functionally as needed
• Support system releases, enhancements, testing, and configuration changes
• Conduct regular audits to ensure data accuracy and consistency

 

People Analytics & Reporting

• Design, build, and maintain Power BI dashboards using ADP and other approved data sources
• Develop workforce trend and forward-looking analysis
• Extract, transform, validate, and reconcile workforce data
• Automate recurring reporting processes and document reporting logic
• Support recurring and ad hoc reporting needs

 

Data Governance, Integrations & Process Improvement

• Ensure workforce data accuracy, security, and consistency
• Support HR systems integrations aligned with HR processes
• Maintain standard data definitions and reporting conventions
• Recommend system and reporting enhancements
• Support HR technology projects and optimizations

 

System Enablement, Adoption & Support

• Partner with Learning & Development to ensure system enablement materials are maintained
• Define and document system usage standards
• Confirm adoption through documentation and ongoing support
• Provide troubleshooting and guidance for HR systems
• Maintain job aids and standard operating procedures

Qualifications

Required Qualifications:

• Expert-level experience with ADP Workforce Now
• 4+ years of HR systems or people analyst experience
• Power BI dashboard development experience
• Advanced Excel skills
• Strong knowledge of HR data and analytical skills

 

Preferred Qualifications:

• Experience supporting HRIS implementations or enhancements
• Knowledge of HR data privacy and governance
• Bachelors degree in a related field

 

Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success.   

  

At Knowledge Services, we prioritize creating an environment that supports our Team Members’ success and personal well-being with a robust benefits package, some of which include: 

• Medical coverage, including employer match program for Health Savings Accounts (HSAs)  

• Generous 401k retirement plan with employer match  

• Dependent Care Flexible Spending Account (DCFSA)  

• Employee Assistance Program (EAP) with unlimited usage and visits and wellness program  

• Dental and Vision insurance  

• Company-sponsored life insurance, with options for additional coverage  

• Short- and Long-Term Disability (STD and LTD) benefits  

• Pet insurance  

• Maternity, Paternity, and Military benefits  

• Baby on Board program  

• Paid Time Off package  

• Company Anniversary Bonus program  

• Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more  

• A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother’s room, and more  

  

Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 emplo