Receptionist

Job Details

Receptionist

Job Description

Welcome patients’ families and friends upon arrival.
Provide clear directions and essential information about the surgical process and waiting area procedures.Surgery Status Updates

• Maintain regular communication with surgical and recovery room teams.
• Keep family members informed about the progress and status of the surgery in a timely and compassionate manner.

Support and Communication

• Serve as a bridge between the medical team and the patient’s loved ones.
• Offer emotional support and ensure that updates are delivered with empathy and clarity.

Explaining Procedures

• Clearly explain the surgical process, estimated waiting times, and what to expect during recovery.
• Provide post-operative care instructions as needed, ensuring understanding and answering any questions.

Maintaining a Calm Environment

• Foster a peaceful and supportive atmosphere in the waiting area.
• Address concerns or anxieties with patience and professionalism.

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Primary Location Address

111 S 11th Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.